Ratings based on 5,699 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Hayward, CA

The hotel was close to everything we went to see!

Posted Apr 22, 2017
We had a great stay! The hotel was close to Hollywood blvd, Sunset strip, and the Griffith Park and Observatory. The pool was beautiful and my kids enjoyed swimming there. Everything was very clean.
Comment from Hotel Management
Apr 25, 2017 by Gisel Miller , Hotel Management
Dear Guest Thank you for your review. I am delighted to hear what a wonderful time you had during your recent stay with us and I hope to have the pleasure of welcoming you and your family back to visit us at Hollywood Hotel again soon! Gisel Miller Hollywood Hotel Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Definitely would come back

Posted Apr 20, 2017
New rooms. Very clean and convenient to most placeDefinitely would come back. Staff is super friendly.
Comment from Hotel Management
Apr 25, 2017 by Gisel Miller , Hotel Management
Dear Guest, Thank you for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
2 out of 5
by A verified traveler

Posted Apr 15, 2017
Pros: Chef Hugo
Chef Hugo was nice but one of his servers was very rude! I got a pastry and a banana for my husband who was not feeling well and stayed in the room. He literally told me off that I could not take anything from the breakfast buffet. However, he did not tell two other people off. They took a plate with them without being told not to. So, he just chooses who to tell off?? This server guy has a grim face. Cropped hair. No smile. No greeting. Do you really need to employ staff of this caliber?????
Comment from Hotel Management
Apr 25, 2017 by Gisel Miller , Hotel Management
Dear Guest... We truly appreciate the candid feedback, and are disappointed to hear about the issues. Your comments will be shared internally and will help us only to improve. Thank you. Gisel Miller Hollywood Hotel Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
Very accommodating staff, nice location. Silver Lake is lovely.
Comment from Hotel Management
Apr 25, 2017 by Gisel Miller , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
3 out of 5
by A verified traveler from Los Angeles, CA

Posted Apr 3, 2017
Pictures online are not exactly what you get when you arrive. I think it's overpriced for what you get.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was excellent , especially breakfast excellent

Posted Mar 22, 2017
All of the above excellent I'm happy well almost with everything l other hotels have FREE parking
Comment from Hotel Management
Apr 25, 2017 by Gisel Miller , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
PLEASANTLY SURPRISED. After reading reviews, we expected that we might be disappointed but rooms were great, staff was nice, included breakfast is GREAT.
Comment from Hotel Management
Apr 25, 2017 by Gisel Miller , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
3 out of 5
by A verified traveler

Ok

Posted Mar 19, 2017
Old. Paint and wall paper peeling off. Staff was cool. Location not far from nice areas.
Comment from Hotel Management
Apr 25, 2017 by Gisel Miller , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gisel Miller Hollywood Hotel Front Office Manager
3 out of 5
by A verified traveler

Hotel is okay- not close to nightlife

Posted Mar 19, 2017
We booked a queen room while booking with expedia. When we arrived we only had a double bed. We went to speak to the front desk and was told that the bed was a queen and they would not consider moving us to another room.
Comment from Hotel Management
Apr 25, 2017 by Gisel Miller , Hotel Management
Dear Guest... We truly appreciate the candid feedback, and are disappointed to hear about the issues. Your comments will be shared internally and will help us only to improve. Thank you. Gisel Miller Hollywood Hotel Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Great breakfast

Posted Mar 12, 2017
Neighborhood wasn't the greatest, but the hotel was was pretty good. We loved the breakfast with all the options, especially the made to order omelettes. Only ten minutes to Universal Studios.
Comment from Hotel Management
Mar 14, 2017 by Gisel Miller , Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gisel Miller Hollywood Hotel Front Office Manager