Outdoor pool

Reviews of Hollywood Inn Express North

2 out of 5
Hollywood Inn Express North
5131 Hollywood Blvd, Los Angeles, CA

Reviews

6.8
Rating 10 - Excellent. 213 out of 1003 reviews" "
Rating 8 - Good. 292 out of 1003 reviews" "
Rating 6 - Okay. 246 out of 1003 reviews" "
Rating 4 - Poor. 125 out of 1003 reviews" "
Rating 2 - Terrible. 127 out of 1003 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Daysi

Traveled with group
Stayed 1 night in Oct 2023
Response from Hollywood Inn Express North Management on Oct 18, 2023
Dear Daysi,Thank you for leaving us a rating of your stay with us at Hollywood Inn Express North.  We work tirelessly to ensure our guests experience the best hospitality in Hollywood Inn Express North.  We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack.   We hope you enjoyed our amenities and hope that you choose us again on your next visit to Hollywood Inn Express North.Warm Regards,Hollywood Inn Express North Management

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is way to small
Stayed 2 nights in Oct 2023
Response from Hollywood Inn Express North Management on Oct 18, 2023
Dear Brandy,We appreciate your feedback.  We understand that parking can sometimes be limited, and we're actively exploring ways to improve this aspect of our service for a more convenient stay in the future.  Thank you for choosing our hotel.Warm Regards,Hollywood Inn Express North Management

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a single night stay, had the basics, very clean. Could have had more towels, other than that had a pleasant experience.
Stayed 1 night in Oct 2023
Response from Hollywood Inn Express North Management on Oct 10, 2023
Dear Jill,Thank you for sharing your experience with us.  We're delighted that you had a pleasant one-night stay and found the room very clean with the basics you needed.  Your feedback regarding the towels is noted, and we'll work on ensuring an ample supply for our guests.  We appreciate your comments, and we hope to have the opportunity to host you again for another comfortable and enjoyable stay in the future.  Thank you for choosing us for your accommodation needs!Best Regards,Hollywood Inn Express North Management

4/10 Poor

Anthony

Traveled with family
Disliked: Amenities, property conditions & facilities
The location of the property in terms of access to the metro and Hollywood is excellent, however the area isnt great with large numbers of homeless. The beds in the room were comfortable and clean, however the room itself was very dated. The carpet needed replacing and was stained and had numerous rips in it. We had a no smoking room supposedly, however it was clear someone had been smoking in the room; we were promised air fresheners, but none appeared. Ultimately you get what you pay for, although the rate per night isnt exactly cheap.
Stayed 3 nights in Sep 2023
Response from Hollywood Inn Express North Management on Oct 10, 2023
Dear Anthony,We appreciate your detailed feedback about your stay.  We're pleased to hear that you found our location convenient for accessing the metro and Hollywood attractions.  However, we apologize for the issues you encountered with the room's condition.  Your comments about the carpet and the lingering smell in the no-smoking room are duly noted, and we'll work on improving these aspects.  We aim to provide clean and comfortable accommodations, and we're sorry for any shortcomings you experienced. Your input helps us make necessary improvements, and we hope to have the opportunity to provide you with a better experience in the future.  Thank you for choosing to stay with us.Sincerely,Hollywood Inn Express North Management

8/10 Good

Cendy

Stayed 1 night in Oct 2023
Response from Hollywood Inn Express North Management on Oct 6, 2023
Dear Cendy,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit Hollywood Inn Express North.We would love to have your company once again at Hollywood Inn Express North.Best Regards,Hollywood Inn Express North Management

4/10 Poor

Reighn

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible area and poor service
They gave me a hard time about check in. When i got into the room it was clean. When i went to use the shower, i had no water. when i called they said that they turned the water off for a little bit but had no heads up or warning. Beds were not that comfortable and the parking structure sucks, very difficult to get in and out of. It was loud at night with all the cars and very ghetto area, pictures look a lot nicer than what it is. It’s right in the middle of Thai Town.
Stayed 1 night in Sep 2023
Response from Hollywood Inn Express North Management on Oct 4, 2023
Dear Reighn,We apologize for the issues you encountered during your stay.  It's disappointing to hear about your check-in experience and the unexpected water interruption.  We understand the importance of clear communication and will work on ensuring guests are informed about any maintenance or disruptions in advance.  We're also sorry to hear that the beds and parking were not to your satisfaction.  Your feedback about the area and noise concerns are noted, and we will continue to work on improving the overall guest experience. We appreciate your input and hope that you might consider giving us another opportunity to provide you with a more positive stay in the future.  Thank you for sharing your experience.Warm Regards,Hollywood Inn Express North Management

4/10 Poor

Joe

Disliked: Staff & service
Motel Fix
Disappointed at the lack of simple things like towel racks, decent chairs, lamps of any sort and other usually present items that most hotels have. Desk clerk lacked any real social skills and barely said a word when I arrived and left. Mostly clean but needs more modern furniture and upgrades to bring it to a Motel 6 level.
Stayed 2 nights in Sep 2023
Response from Hollywood Inn Express North Management on Oct 4, 2023
Dear Joe,Thank you for taking the time to share your feedback.  We appreciate your observations and apologize for any disappointment you experienced during your stay.  Your comments regarding the absence of certain amenities and the level of service provided are duly noted.  We are committed to continuous improvement and will consider your input as we work on enhancing our facilities and service standards.  Our goal is to provide a comfortable and welcoming experience for all our guests.  Thank you for your valuable feedback.Warm Regards,Hollywood Inn Express North Management

2/10 Terrible

Dina

Disliked: Cleanliness, staff & service, property conditions & facilities
Receptionist was so rude!
Stayed 2 nights in Sep 2023
Response from Hollywood Inn Express North Management on Oct 4, 2023
Dear Dina,We deeply regret to hear about your negative encounter with our receptionist.  Providing courteous and helpful service is a top priority for us, and we apologize for any inconvenience you experienced.  Your feedback is essential in helping us address areas where we can improve.  We will address this issue with our team to ensure that all our guests receive the warm and respectful service they deserve. We appreciate your feedback and hope that you might give us another opportunity to provide you with a more positive and pleasant experience in the future.  Thank you for bringing this matter to our attention.Sincerely,Hollywood Inn Express North Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, spacious clean rooms good value.
Great staff #1, spacious, clean, secure rooms and grounds. Easy secured parking. Great value for the Hollywood location. This is a nice quiet space, very adult, families/kids not so good for that, as grounds are small, there is a pool, and attractions are a bit far.
Stayed 1 night in Sep 2023
Response from Hollywood Inn Express North Management on Oct 3, 2023
Dear Guest,Thank you for choosing our hotel and taking the time to share your feedback.  We're delighted to hear that you appreciated our staff, spacious and clean rooms, and the overall value we offer.  We aim to provide a peaceful environment for our guests.  We hope to welcome you back for another enjoyable stay.  Safe travels!Warm Regards,Hollywood Inn Express North Management

2/10 Terrible

Kevin

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Rude front desk staff/double booked rolm
Hotel staff was rude and double booked my room. He gave me a used room and I decided not to stay there. Hotel wouldn’t also give me a refund, I am still fighting the charge for a refund.
Stayed 1 night in Sep 2023
Response from Hollywood Inn Express North Management on Sep 29, 2023
It was not double booked or overbooked. There was a system glitch and guest was assigned to a room that they were not supposed to be assigned. Front desk corrected the mistake right away and offered them the room they booked. The guest decided not to stay. We had the guest room ready to cehck in. We apologided for the msitake. 

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place.
Everything was good and normal standard for a hotel. The only problem we had was the shower curtain was forgotten to be put back up after cleaning. But that was quickly fixed when we asked about it.
Stayed 3 nights in Sep 2023
Response from Hollywood Inn Express North Management on Sep 26, 2023
Dear Guest,We appreciate your feedback and are glad to hear you had a good experience during your stay.  It's great that you found everything to be at a normal standard for a hotel.  We apologize for the oversight with the shower curtain, but we're pleased to know that our staff promptly resolved the issue when you brought it to their attention. Your satisfaction is important to us, and we look forward to providing you with an even more seamless and comfortable stay on your next visit.  Thank you for choosing our hotel!Best Regards,Hollywood Inn Express North Management

10/10 Excellent

Angelica

Stayed 2 nights in Sep 2023
Response from Hollywood Inn Express North Management on Nov 1, 2023
Dear Angelica,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express North.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express North.Best Regards,Hollywood Inn Express North Management

10/10 Excellent

Brady

Stayed 1 night in Sep 2023
Response from Hollywood Inn Express North Management on Sep 15, 2023
Dear Brady,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Los Angeles many more times in the future.Best Regards,Hollywood Inn Express North Management

10/10 Excellent

Steven

Stayed 1 night in Sep 2023
Response from Hollywood Inn Express North Management on Sep 14, 2023
Dear Steven,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express North.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Los Angeles.Best Regards,Hollywood Inn Express North Management

2/10 Terrible

Rachele

Stayed 1 night in Sep 2023
Response from Hollywood Inn Express North Management on Sep 12, 2023
Dear Rachele,We are disappointed with your rating to learn that you were unhappy with your stay at Hollywood Inn Express North.  We apologize for your inconvenience; we have noted all of your concerns and will have our team investigate and rectify them.  We sincerely apologize for your poor experience.Sincerely,Hollywood Inn Express North Management

10/10 Excellent

DONNET

Stayed 1 night in Sep 2023
Response from Hollywood Inn Express North Management on Sep 12, 2023
Dear Rachele,We are disappointed with your rating to learn that you were unhappy with your stay at Hollywood Inn Express North.  We apologize for your inconvenience; we have noted all of your concerns and will have our team investigate and rectify them.  We sincerely apologize for your poor experience.Sincerely,Hollywood Inn Express North Management

6/10 Okay

hovik

Stayed 1 night in Aug 2023
Response from Hollywood Inn Express North Management on Sep 25, 2023
Dear Hovik,Thank you for taking the time to leave us a rating of your stay with us at Hollywood Inn Express North.  We work tirelessly to ensure our guests' experience the best hospitality in Los Angeles.  We also wish you could elaborate about your experience, especially where we went wrong.  Our goal is to provide a memorable stay and so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit to Hollywood Inn Express North.Warm Regards,Hollywood Inn Express North Management

2/10 Terrible

Anastasiya

Stayed 1 night in Aug 2023
Response from Hollywood Inn Express North Management on Sep 27, 2023
Dear Anastasiya,Thank you for taking the time to leave a rating about your stay.  We would really appreciate any additional feedback you may have about your stay. Our team strives to provide excellent service, and we would love to provide a better stay for you on your next trip.Warm Regards,Hollywood Inn Express North Management

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hollywood Inn Express North Management on Aug 29, 2023
Dear Christopher,We appreciate the time you took to leave such a wonderful rating of your experience staying with us.  Thank you for choosing to stay with us when you visited Los Angeles.It makes me happy to hear see you enjoyed your stay.  We hope to be able to host you again soon at Hollywood Inn Express North!Best Regards,Hollywood Inn Express North Management

6/10 Okay

MangMao

Traveled with partner
Liked: Staff & service
The room is a bit old and has a bad smell.
Stayed 2 nights in Aug 2023
Response from Hollywood Inn Express North Management on Aug 28, 2023
Dear MangMao,Thank you for sharing your feedback on your recent stay.  We apologize for any inconvenience you experienced due to the condition of the room and the odor.  Your comments are important to us, and we take them seriously.  We're actively addressing these issues to ensure a more comfortable and pleasant experience for all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back, providing a refreshed and improved stay.Warm Regards,Hollywood Inn Express North Management

2/10 Terrible

aliyah

Stayed 1 night in Aug 2023
Response from Hollywood Inn Express North Management on Sep 14, 2023
Dear Aliyah,Thank you for your rating.  We strive to deliver a great guest experience, but it sounds like your time with us did not meet your expectations entirely.  We apologize for your experience; we would like to assure you that we have a well-trained and hard-working team, and it is implausible of them not to assist you with your needs.  Once again, we sincerely apologize for any inconvenience.Sincerely,Hollywood Inn Express North Management

6/10 Okay

Manaschakorn

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We forgot expensive shoes at the hotel on the morning and we get back in the evening to find out they said They didn’t see anything??? It in possible!!!
Stayed 2 nights in Aug 2023
Response from Hollywood Inn Express North Management on Aug 8, 2023
Dear Manaschakorn,We're deeply sorry for the inconvenience and distress caused by your lost shoes.  We take the security of our guests' belongings very seriously, and we understand how upsetting this situation must be for you.  We have conducted a thorough investigation, but unfortunately, we couldn't locate your shoes.  However, we'll continue to search and remain vigilant in case they turn up. Please accept our sincere apologies for any inconvenience you experienced. Sincerely,Hollywood Inn Express North Management

10/10 Excellent

Nicola, Pleasant Hill

Stayed 1 night in Aug 2023
Response from Hollywood Inn Express North Management on Oct 3, 2023
Dear Nicola,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in our Hotel many more times in the future.Warm Regards,Hollywood Inn Express North Management

6/10 Okay

Elsa

Liked: Staff & service
Nithing
Stayed 4 nights in May 2023
Response from Hollywood Inn Express North Management on Oct 3, 2023
Dear Elsa,Thank you for your stay and review.  We hope you had a pleasant experience overall.  If you have any specific feedback or suggestions for improvement, please feel free to share them with us.  We value your input and aim to make your next visit even better.  Safe travels!Warm Regards,Hollywood Inn Express North Management

8/10 Good

Puwakrit

Stayed 1 night in Aug 2023
Response from Hollywood Inn Express North Management on Oct 3, 2023
Dear Puwakrit,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon! Warm Regards,Hollywood Inn Express North Management

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and staff are very friendly and welcoming the rooms are very spacious but bed a bit too hard but it’s a good place to stay overall would definitely recommend it for anyone visiting the Hollywood area
Stayed 15 nights in Jul 2023
Response from Hollywood Inn Express North Management on Aug 8, 2023
Dear Anthony,Thank you for your wonderful review!  We're delighted you enjoyed our amazing location and found our staff to be friendly and welcoming.  We appreciate your compliments about our spacious rooms, but we'll take note of your feedback regarding the bed firmness to improve our guests' comfort.  We're thrilled you had a good overall experience, and we truly value your recommendation. We look forward to welcoming you and anyone visiting the Hollywood area back for another great stay.  Thank you for choosing us!Best Regards,Hollywood Inn Express North Management

10/10 Excellent

Nery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023
Response from Hollywood Inn Express North Management on Aug 4, 2023
Dear Nery,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express North.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Los Angeles.Best Regards,Hollywood Inn Express North Management

2/10 Terrible

sonja

Traveled with group
Disliked: Cleanliness, staff & service
The parking was the worst. I will not book here just do to the parking issue. You're paying $10 for parking and there basically is no parking. It's all compact parking trucks do not fit. There's only one way in. When I went to the front desk to ask Where should I park. I got a sarcastic response as in a parking spot .However as they could see in the cameras my truck could not fit. If you have a small car and needed to stay just for one night Then you could book if you're looking for some place cheap.
Stayed 1 night in Jul 2023
Response from Hollywood Inn Express North Management on Aug 4, 2023
Dear Sonja, We apologize for the inconvenience with the parking.  We're working to improve the situation and offer better options for larger vehicles.  Your feedback is invaluable, and we'll address the staff's response to ensure better communication.  We hope you'll reconsider staying with us again and give us a chance to provide a more satisfactory experience.  Thank you for sharing your concerns. Sincerely, Hollywood Inn Express North Management

8/10 Good

Michael

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I don’t like you have to pay 10 dollars for parking
Stayed 1 night in Jul 2023
Response from Hollywood Inn Express North Management on Aug 4, 2023
Dear Michael,We appreciate your feedback.  The parking fee is necessary to maintain the parking area and provide security.  We'll take your comments into consideration and see how we can enhance our services.  Thank you for staying with us, and we hope to welcome you back soon.Warm Regards,Hollywood Inn Express North Management

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hollywood Inn Express North Management on Aug 4, 2023
Dear Alejandra,Thank you for taking the time to share a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express North.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Los Angeles hotel in the near future!Best Regards,Hollywood Inn Express North Management

2/10 Terrible

Jason

Stayed 2 nights in Jul 2023
Response from Hollywood Inn Express North Management on Jul 26, 2023
Dear Jason, Thank you for the rating.  We apologize for any inconvenience you faced while staying at our hotel.  We would love to know about your experience so we can ensure it doesn't happen again.  Thanks for staying at Hollywood Inn Express North. Sincerely, Hollywood Inn Express North Management

10/10 Excellent

Jaimie

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love it here!!!
Best price around! We loved the pool and easy going atmosphere!
Stayed 1 night in Jul 2023
Response from Hollywood Inn Express North Management on Jul 25, 2023
Dear Jaimie,Thank you for your wonderful review!  We're thrilled you enjoyed our hotel's best price and had a great time at the pool.  We strive to create a relaxing and easy-going atmosphere for all our guests.  Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.  Your kind words are greatly appreciated!Warm Regards,Hollywood Inn Express North Management

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2023
Response from Hollywood Inn Express North Management on Aug 24, 2023
Dear Christopher,Thank you so much for taking the time to leave us a perfect score rating!  We're absolutely delighted to hear that you had a wonderful experience during your stay at our hotel.  Your positive feedback means a lot to us and serves as a great motivation for our team.  We're committed to providing exceptional service and creating memorable stays for our guests.  If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We're looking forward to welcoming you back in the future.Best Regards,Hollywood Inn Express North Management

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reazul K on Jul 20, 2023
Thank you so much for your kind review. We appreciate it so much!

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad price for LA. Very Basic room Nice artwork
Stayed 2 nights in Jul 2023
Response from Reazul K on Jul 20, 2023
Thank you for your kind words! We appreciate it!

2/10 Terrible

Key

Stayed 1 night in Jul 2023
Response from Hollywood Inn Express North Management on Jul 18, 2023
Dear Key,We are disappointed that you were unhappy with your Hollywood Inn Express North stay.  We apologize for your poor experience and hope you will let us know what happened in detail.Sincerely,Hollywood Inn Express North Management

6/10 Okay

Mirajuddin

Stayed 1 night in Jul 2023

10/10 Excellent

JOSE

Stayed 1 night in Jul 2023

10/10 Excellent

Angelino

Stayed 1 night in Jul 2023

2/10 Terrible

Jenny

Disliked: Staff & service, property conditions & facilities, room comfort
Charged for a room that was not habitable.
This hotel is a dump. I booked for 3 nights. After I went to my room (which was awful) i stepped on a section of carpet right next to the head of the carpet that was SATURATED with water. I was barefoot and it literally squished. I went to the office and brought the person in charge to the room. I showed her the spot and asked for a different room, she said none were available. I said that I wanted my money back as the room was not habitable. She said they would refund for the 2nd and 3rd night, but I had to pay for the first night even though I literally spent 5 minutes in the room. If I could give zero stars I would. I recommend going to the Comfort Inn in Silver Lake for a much better experience.
Stayed 3 nights in Jun 2023
Response from Hollywood Inn Express North Management on Jul 11, 2023
Dear Jenny,We sincerely apologize for the experience you had during your stay.  We understand your frustration with the condition of the room and the inconvenience caused.  We take such matters seriously and are addressing the issues you mentioned with our maintenance team to ensure they are promptly resolved.  Regarding the refund, we apologize for any misunderstanding and will review our policy to ensure consistency and fairness.  We appreciate your feedback and will use it to improve our services.  We understand your recommendation for another hotel and hope to have the opportunity to regain your trust in the future.Sincerely,Hollywood Inn Express North Management

10/10 Excellent

Fausto

Hollywood stay
Comfortable bed really close to the bus stop quiet location awesome decor
Stayed 1 night in Jul 2023
Response from Hollywood Inn Express North Management on Jul 6, 2023
Dear Fausto,Thank you for your positive review!  We're delighted to hear that you enjoyed your stay and found our comfortable beds, convenient location near the bus stop, quiet surroundings, and awesome decor to your liking.  It was our pleasure to accommodate you, and we look forward to welcoming you back for another wonderful experience.Warm Regards,Hollywood Inn Express North Management

10/10 Excellent

Charles

Stayed 2 nights in Jun 2023
Response from Hollywood Inn Express North Management on Jul 4, 2023
Dear Charles,Thanks so much for rewarding us with a PERFECT SCORE RATING for your stay at Hollywood Inn Express North hotel.  You have brought a smile to our faces.  Thank You for appreciating our courteous staff's efforts to make your stay in Los Angeles as pleasant as possible.  We can't wait to host you again next time you're in the area.Warm Regards,Hollywood Inn Express North Management

6/10 Okay

Michael

Liked: Staff & service
Stayed 4 nights in Jun 2023
Response from Hollywood Inn Express North Management on Jul 3, 2023
Dear Michael,Thank you for rating your stay at  Hollywood Inn Express North.  We are glad to learn that your stay at our Los Angeles Hotel was good; however, we would love to know how we could've improved your experience.  Please contact us to provide more detail about your experience so we can continue improving our product and service.Warm Regards,Hollywood Inn Express North Management

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's very dated but also very clean. The property is maintained beautifully and well lit. There weren't any sketchy people on the property but in the evening on the street some - it is Hollywood after all. Lots of nice people about too though. The air conditioner is an old unit that never really would cool off the room. Thankfully it wasn't super hot because the unit never dropped the room below 76 degrees on max cool.
Stayed 1 night in Jun 2023
Response from Hollywood Inn Express North Management on Jul 3, 2023
Dear Mark,Thank you for your review and for choosing our hotel.  We appreciate your feedback and are glad you found our property clean and well-maintained.  We apologize for any inconvenience you experienced with the air conditioner.  We will look into this matter to ensure our guests stay comfortable.  We understand that the location can be lively due to its proximity to Hollywood, but we strive to provide a safe environment for our guests.  We hope you enjoyed your overall stay and would be delighted to welcome you back in the future.Warm Regards,Hollywood Inn Express North Management

4/10 Poor

Martha

Stayed 2 nights in Jun 2023
Response from Hollywood Inn Express North Management on Jul 3, 2023
Dear Martha,Please accept our apologies for any inconvenience we have caused you.  In cases like this, we want to hear directly from our customers and see where we failed to impress.  I'd love you to contact our management and provide more context on our misgivings.Sincerely,Hollywood Inn Express North Management

6/10 Okay

Tarun

Stayed 2 nights in Jun 2023
Response from Hollywood Inn Express North Management on Jun 27, 2023
Dear Tarun,Thank you for rating your stay at Hollywood Inn Express North.  We hope to host you again for your next trip to Los Angeles to provide a more comfortable stay and enhanced experience.Warm Regards,Hollywood Inn Express North Management

6/10 Okay

Joshua

Traveled with group
Disliked: Staff & service
!!!!
Well I was told though hotels.com that parking was free but that wasn’t the case. I had to pay for packing and still had to park on the street…. Not cool!!!!
Stayed 1 night in Jun 2023
Response from Hollywood Inn Express North Management on Jun 26, 2023
Dear Joshua,We apologize for the miscommunication regarding parking.  We understand your frustration, and we will work with our booking partners to clarify the parking policy.  We appreciate your feedback, and we're sorry for any inconvenience caused.  Please accept our apologies, and we hope to have the opportunity to make it up to you on a future visit.Sincerely,Hollywood Inn Express North Management

6/10 Okay

Ramon

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2023
Response from Hollywood Inn Express North Management on Jun 21, 2023
Dear Ramon,Thank you for rating your stay at Hollywood Inn Express North.  We hope to host you again for your next trip to Los Angeles to provide a more comfortable stay and enhanced experience.Warm Regards,Hollywood Inn Express North Management

4/10 Poor

Ansar

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Only good thing is staff i guess atleast for us.
Stayed 1 night in Jun 2023
Response from Hollywood Inn Express North Management on Jun 20, 2023
Dear Ansar,Thank you for acknowledging our staff.  We take pride in providing friendly and helpful service to our guests.  We're sorry if other aspects of your stay exceeded your expectations.  Your feedback is valuable to us, and we'll use it to improve our services.  If there's anything specific we can address, please let us know.  We hope to have the opportunity to provide you with a more satisfying experience in the future.Warm Regards,Hollywood Inn Express North Management

10/10 Excellent

Nancy

Stayed 2 nights in Jun 2023
Response from Hollywood Inn Express North Management on Jul 11, 2023
Dear Nancy,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express North.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Los Angeles.Warm Regards,Hollywood Inn Express North Management