Ratings based on 755 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Aug 24, 2015
uncomfortable place to stay, noisy air conditioner, bad beds, poor breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great hotel in Pasadena

Posted Aug 22, 2015
Location: Safe, quiet. Only stayed one night on trip.
Clean, comfortable, nice tv, safe and quiet area, good choices for breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent place and great value

Posted Aug 21, 2015
Pros: Size of the room, quality of the beds, free parking, free wi-fi and free breakfast
Location: Huntington Library, Los Angeles County Arboretum
This place is under estimated by other travelers. The value is superb. We feel like we had a good deal because the two beds room looks like the suite. The is a door between the two beds and the size is luxuriously big. Beds are comfortable, breakfast is provided without extra charge and the hotel staff is nice and friendly.
3 out of 5
by A verified traveler

Budget StAy...Just OK

Posted Aug 17, 2015
This property is showing its age - mattress uncomfortable, mold in the sink, cracks in the shower, Jacuzzi heater was broken and the air conditioner rattled, coughed and barely blew cool air into the room. Pool was sufficient (very small), continental breakfast was OK. If your budget is tight, this will do.
Comment from EPC
Aug 26, 2015 by Manager, EPC
Thank You for taking some time to review our property, your feedback is appreciated. Our room air conditioners have recently been upgraded and we are currently underway bathroom remodels throughout the property. Hopefully you can visit us again and view our upgrades.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2015
The hotel was pleasant with friendly and helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from SF

Prefect

Posted Aug 11, 2015
Stayed a week for a business trip. Walkable neighborhood - great room (217).... Quiet - well kept - GREAT bathroom. Complimentary breakfast could use some work - but good. For the price, don't see how you could do better.
Comment from EPC
Aug 26, 2015 by Manager, EPC
We are in a great and safe neighborhood, excellent for exploring. Thank You for your feedback! We hope that you can stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2015
The room was clean and comfortable. Parking was very convenient for traveling to the Pasadena Convention Center. I would use this hotel again.
Comment from Hotel Management
Aug 8, 2015 by Manager, Hotel Management
Thank You for taking the time to review our property. We are glad that you found our guest rooms and grounds comfortable and look forward to accommodating you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 2, 2015
Parking was convenient. Enjoyed continental breakfast. Room was clean. Staff was pleasant.
Comment from Hotel Management
Aug 8, 2015 by Manager, Hotel Management
We appreciate your kind comments about our hotel and hope that you will consider us for future stays.
2 out of 5
Recommended
for Everyone
by A verified traveler from central california

Overall a good place with a few exceptions.

Posted Aug 1, 2015
The suite we reserved we were not given. The bathroom had no vents, was very small, no window. The room was clean.
Comment from Hotel Management
Aug 8, 2015 by Manager, Hotel Management
We are genuinely thankful for your time and comments about our property. Our front desk staff try hard to properly place guest into their desired reservation and we are disappointed that we fell short of your expectations. Hopefully you will decide to stay with us again as we are eager to improve your opinion of our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Prima hotel, gegeven locatie en prijs.

Posted Jul 27, 2015
Ruime kamer, ontbijt simpel maar ok. Kamer schoon.