Ratings based on 1,878 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from TEXAS

FAB ROOM,

Posted May 22, 2017
Pros: Location and the room
Location: REALLY good dining options if you walk away from the harbor about 2 blocks past the convention center. Italian, Greek, Fish, and the Federal Bar.....
Hotel is in a great location, easy stroll to the harbor. The room as really really nice with a sitting area instead of having to sit on the bed to watch TV. The bathroom was equally as nice with huge shower area and clean!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County

GREAT LOCATION

Posted May 15, 2017
Pros: Location .... clean nice place to eat
Cons: Nothing it was perfect ...
Location: Went to laugh stop was the best experience, and than off to St Pepper's dual piano bar celebrating Mothers Day and my 90 year old mother...
Wow, you are in the center of it all. Just walk down and everything at your fingertips. Rooms are so clean and comfortable . Too cold to have a drink up on the roof top however did look like fun in the summer.
4 out of 5
Recommended
for Families
by A verified traveler

Close to shops, pier, aquarium

Posted May 13, 2017
Stayed here with a child. It was close enough to walk to the aquarium and to Shoreline Village. Also a lot of chain stores and restaurants nearby. Not many fast casual places, though, most were sit-down. But there's a Starbucks very close. The staff was just OK, didn't seem too knowledgable, and you could hear a lot of the hallway noise in the rooms. But the location was very convenient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Super clean, easy check in and check out. A bit small for the price but it is worth it. Great experience!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
close to pedestrian precinct and convention center with outlet shopping mall
3 out of 5
Recommended
for Everyone
by A verified traveler from Inland Empire

Middle of everything

Posted May 3, 2017
Modern Hotel, Great Staff....great location...good price.
5 out of 5
Recommended
for Everyone
by A verified traveler from Des Moines, Iowa

Family Visit

Posted Apr 12, 2017
Your staff was fabulous, Niesha, Mark, Ian, Carla all off your bar staff, servers, room service and food was wonderful. I can't remember a better stay at a boutique hotel. So friendly and warm. Customer service was what you use to be able to find everywhere in the world. I was there 7 nights and will definitely be back. Not to mention, it was a perfect location. Walked the entire time, restaurant's, shopping and the Pier. View from the roof with comfortable seating and a pool, fantastic. Thank you to you all so much at the Pike!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Nice hotel close to the harbor and shoreline shops

Posted Mar 29, 2017
This was a really great stay at they Hyatt. It is in a great location and the staff were very nice and accommodating. i would definitely go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mission Viejo, Ca

Great customer service and creature features

Posted Mar 28, 2017
Andre at the front desk, Juan (bellman) and Juan (maintenance) all went out of their way to make sure our stay was beyond our expectation. King room with mini suite was very nicely appointed. The oversized rain shower in the modern bathroom was a nice suprise and love that the rooms have doorbells!
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Nice hotel close to waterfront

Posted Mar 26, 2017
Pros: Better breakfast food than a lot of hotels we stay at; awesome pancakes 😊
Location: Short bus ride to the Queen Mary; bus is free and takes you through downtown and other nearby stops
Staff were excellent - friendly and helpful. Room was very nice, with lots of space (we had a suite).