Great hotel with awesome views
Posted Mar 9, 2017
First impressions were good, beautiful and welcoming lobby which was busy being a Friday night. Check in ultra quick by very friendly staff. Room, a executive suite was so spacious, very well made up and a good view of the boardwalk across the road.
Room was across from the floor ice machine though, with the noise quite audible across the hall. Night one was a great stay, with lots of restaurants nearby to choose from.
Night two was quit a different story. We had some very rowdy neighbours, and being inter joining rooms the sound proofing between the doors were less than adequate.
They had there music loud and were shouting and laughing quite loudly when we left for dinner Saturday night...fair enough, assumed they were just getting ready to go out. Went to bed approx midnight, all good on the neighbour front, ie no noise. At 1:30 am both myself and my husband were rudely awakened by loud music and laughing and shouting by our neighbours. I banged on the wall and told them to turn it down. No response so I reported it to the front desk, and they sent security. They shut up for a whole 5 minutes, then it all started again, including trying to enter our room through the adjoining door. Security were called again, personally I think they should of been asked to leave, however they were given another warning. They settled down after that but you could still hear them.
The other incident was we extended a day and when we returned at 9pm our room hadn't been cleaned.