Close to airport, clean and updated
Posted Apr 19, 2017
I feel like I picked a great hotel except for the fact that you have to pay for parking. Nowhere did it say that I would have to pay for that so after I landed and got my rental car excited to see the hotel and just relax after a long flight...I was greeted by a not so pleasant bellhopper. I failed to understand why I had to pay $33/day to park at a hotel that I paid for. She had an attitude which put my husband and I in a bad mood. After parking we went inside and checked in. I was distraught, but the guy that checked us in, I believe his name was Maurice, was very kind and helpful and deserves recognition. He explained to us how it worked and was very detailed. I also want to give a shoutout to the cleaning crew because after long days exploring Cali, they did an awesome job and they were very nice and helpful with our room accommodations.