Posted Jun 24, 2016
Checked in, went to room, opened door and it felt like opening the door on your oven while preparing a meal. Ridiculously HOT!!!! Guy at desk said turn on the air, NOT what you want to hear at 11:00PM when you just drove for 6hrs. to get there. After some yelling and demanding them to find us somewhere else to stay the night we left immediately!!! How Expedia rates this place at 3 stars is beyond me. PS. I also did not know the place was in the middle of Korea Town. I did a search for hotels close to Universal studios and this came up, by the rating and proximity to Universal Studios I booked it. What one HELL of a surprise when we drove up, EXPEDIA you need to be more informative to the location of Hotels you are representing!!!! I will be watching my bill, the guy at the desk said he would take off one night but not both. EXTREMELY DISAPPOINTED WITH THIS PART OF OUR JOURNEY. Not sure how this is going to work since you have already been paid?????????????