Ratings based on 1,337 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Mar 18, 2017
Pros: Terraced patio with views of the jacuzzi/pool, beach and harbor. Has bikes available for rental use by guests.
Nice hotel, located on Mother's Beach in the Marina Del Ray section of Los Angeles. Steps from Venice Beach. And minutes from LAX but still a tranquil world of its own.
Comment from Hotel Management
Mar 23, 2017 by Remon Pagels, Hotel Management
Dear guest, Thank you very much for choosing to stay at the Jamaica Bay Inn. Our team takes pride in ensuring all our guests have a wonderful stay. We appreciate the time you took to provide your feedback and we look forward to welcoming you back again soon. Warm Regards, Remon Pagels General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new mexico

We would definitely stay again

Posted Mar 15, 2017
Nice hotel, great location - close to beaches, marina and restaurants
Comment from Hotel Management
Mar 15, 2017 by Remon Pagels, Hotel Management
Thank you for giving us 5 stars! We look forward to welcoming you back again soon. Warm Regards, Remon Pagels General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

beautiful hotel

Posted Mar 12, 2017
Ocean view, clean, great location, close to everything, I would highly recommend this hotel
Comment from Hotel Management
Mar 15, 2017 by Remon Pagels, Hotel Management
Thank you for your great feedback! We look forward to welcoming you back again soon. Warm Regards Remon Pagels General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hanford, CA

Staff very accommodating

Posted Mar 10, 2017
Room we were given air conditioning did not work. Was given the option to stay or transfer to another room, which we accepted. New room was larger and had a beautiful view. Would highly recommend this hotel. Employees were great
Comment from Hotel Management
Mar 11, 2017 by gm@jamaicabayinn.com, Hotel Management
Thank you for your feedback and we are pleased to hear you enjoyed the hotel, restaurant and your overall stay with us. We do sincerely apologize for any issues and we are happy to hear that they were resolved promptly. We look forward to welcoming you back to Jamaica Bay Inn soon! Warm Regards Remon Pagels General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Bea Wonderful hotel in a great locstion

Posted Mar 7, 2017
This was a fabulous hotel in a location that was easy to find and with fantastic views of the marina, right on the beach. The room was luxurious, food was great and service was excellent --We loved every minute of our stay.
Comment from Hotel Management
Mar 11, 2017 by gm@jamaicabayinn.com, Hotel Management
Dear guest, Thank you for your great review and for taking the time to share it. Its wonderful to hear you enjoyed your stay with us and we look forward to welcoming you back to Jamaica Bay Inn soon! Warm Regards, Remon Pagels General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2017
Nice hotel but was not overwhelmed; considering the price, was hoping for more wow factor. Though may have enjoyed it more in the summer (was too cold for us to use the pool/beach).
Comment from Hotel Management
Mar 11, 2017 by gm@jamaicabayinn.com, Hotel Management
Thank you for sharing your feedback. We look forward to welcoming you back again soon so that you may enjoy the pool and beach as well. Warm Regards Remon Pagels General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 1, 2017
I had to move from the first room because someone has smoked in it in the second room they gave me lady next-door had a dog that was barking all night in their room was OK
Comment from Hotel Management
Mar 18, 2017 by gm@jamaicabayinn.com, Hotel Management
Thank you for your feedback. We do sincerely apologize for any issues that you experienced throughout your stay. We pride ourselves to ensure we always deliver the best guest service at all times. We look forward to welcoming you back to Jamaica Bay Inn soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 28, 2017
Nice view. Close to beach. Staff really nice for helping people.
Comment from Hotel Management
Mar 11, 2017 by gm@jamaicabayinn.com, Hotel Management
Thank you so much for taking the time to give us a great review! Warm Regards, Remon Pagels General Manager
3 out of 5
by A verified traveler

Overall it's okay.

Posted Feb 28, 2017
The location of the hotel is great however my room was extremely dark the windows were so dirty you could barely see out of them when I asked to be switched to another room there was a lot of excuses made the hotel was not for you could've easily switch my room. Housekeeping did a very poor job the room was not kept up very well. The location is the best part of the hotel and the restaurant is very good
Comment from Hotel Management
Mar 11, 2017 by gm@jamaicabayinn.com, Hotel Management
Thank you for your feedback and we are pleased to hear you enjoyed the restaurant and your overall stay with us. We do sincerely apologize for any issues you experienced and we will work to ensure they are always delivering the best guest service at all times. We look forward to welcoming you back to Jamaica Bay Inn soon!
3 out of 5
by A verified traveler from Los Angeles

Nice area but old hotel

Posted Feb 22, 2017
Well for the price I paid for the room , I shouldn't complain. The bed was old and hard as a rock. Woke up with a back ache. You could hear every conversation out side our door and every other room door shut. At 9:00 am the maids were talking and running the vacuum cleaner outside our door. We were on the fourth floor and above us on the roof was a ventilation fan motor that you could hear roaring all night when it started and stopped. No room service and no dinner dinning due to a remodel.
Comment from Hotel Management
Mar 11, 2017 by gm@jamaicabayinn.com, Hotel Management
Thank you for your feedback. We do sincerely apologize for any issues related to your stay with us. We are always working to ensure we deliver the best guest service at all times and we will address your concern right away. Our dining options for the restaurant and room service have remained open for your convenience and I am sorry to hear you were unable to take advantage of these amenities. We look forward to welcoming you back to Jamaica Bay Inn soon!