Ratings based on 92 Verified Reviews

2.9 out of 5
57% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Good for price

Posted Dec 19, 2016
Place had hot water, small breakfast of juices and muffins/toast/cereal, clean beds, clean room, and was close to the freeway in a safe area (claremont). All very affordable too.
Comment from Hotel Management
Dec 20, 2016 by Elly, Hotel Management
Dear Paul, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards Elly
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 25, 2016
For the price well worth it would stay here again if I was short on cash
Comment from Hotel Management
Dec 4, 2016 by Regards Elly, Hotel Management
Dear Anonymous, Thank you for giving us a perfect rating.I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Near restaurants, and activities, good parking

Posted Nov 18, 2016
Pros: Location
Easy to find, easy to check in, easy to stay. Good value motel.
Comment from Hotel Management
Nov 20, 2016 by Elly, Hotel Management
Dear David, Our location is definitely one of the things we are very proud of about our hotel.Thank you for your kind comments. Hoping to welcoming you again in future.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

There was some violent behavior by guests

Posted Nov 18, 2016
Pros: The bed , floors and linen were clean. T It could be
Cons: The bath could use a replacement as there was some staining and mildew at borderline acceptability. The carpets could be cleaned.
Location: Close to the center of a wonderful town.
There was an altercation between a man and 2 women in the parking lot. after loud arguments in the building. one woman was chasing the vehicle and banging on it. I witnessed her being mowed down to the ground by the rear end of the vehicle.
Comment from Hotel Management
Nov 20, 2016 by Elly, Hotel Management
Dear Inshirah, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping staff and to our management. About the incident that you witnessed, we take this kinda matter seriously. Thank you for informing on that. We will take necessary measures to make sure that it won't happen again on our premises. Regards Elly
3 out of 5
by A verified traveler

Posted Oct 18, 2016
Pros: It's location convenience and room rates were low.
Cons: Slightly rundown. No elevator that I could find. No information booklet in the room. Continental breakfast was horrible!
Location: Location was great for what I needed. No clue about things to do in the area. No information in the room.
It was ok. I would probably stay somewhere else next time unless this was the cheapest.
Comment from Hotel Management
Nov 18, 2016 by Elly, Hotel Management
Dear Anonymous, I am happy to hear that you liked our location and rates. We are in the process of working on our cons. I hope you will give us another chance to serve you better in future when you are in the area. Regards Elly
1 out of 5
by A verified traveler

The worst ever

Posted Oct 16, 2016
Pros: nothing
Cons: everything
Location: na
the room was terrible. Holes in walls, dusty sheets, smelly carpets, dirty bathroom, smoke smell, smoke coming from room above 4am in the morning
Comment from Hotel Management
Oct 17, 2016 by Elly, Hotel Management
Dear Anonymous, I am sorry to hear that you found our room below your standards. I apologize for this bad experience. We hope you give us another chance to make it up to you. Regards.
3 out of 5
by A verified traveler from california

Posted Aug 11, 2016
Pros: Location, but it is parallel to the freeway.
Cons: They reused the shampoos, they were re taped 1/2 way full. CLEAN the hair of the floor.. Clean around the toilet
Location: everything is close. Schools , coffee, food.
The hotel is very run down and rooms smell bad, very stale . The wii fii didn't work had to go to office to get them to reboot and they wanted me to sit in lobby . BREAKFAST was A JOKE..
Comment from Hotel Management
Aug 17, 2016 by Best Regards , Elly, Hotel Management
Dear Bridget, Sorry to hear that your stay with us was less than satisfactory. We will definitely work on it and will share this review with our housekeeping staff. Please give us the opportunity to serve you better in future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

The motel was what I expected but better!

Posted Jul 29, 2016
Pros: nice staff
Cons: update the curtains and covers
Location: in the center of claremont. claremont village is nearby with different restaurants
I actually liked the knights inn and I appreciate it for what it was. An affordable motel near where I needed to be. I stayed at the Knights Inn Claremont for 3 days this week. I only booked it a couple of days before I got there and was worried because of the reviews. I had a great experience! No issues at all! Admittedly, the furnishings in the rooms were outdated. But the bed was comfortable. It was clean and presentable and there are flat screen tvs in each room. Also, note that this motel is next to the freeway and if you get a room that faces the freeway, it may keep you up at night. I had to buy earplugs to sleep which I didn't like but I knew what I was getting into. Also, the And the staff was excellent. The two agents at the front desk were very nice and encouraging. They both offered suggestions about what was nearby (food wise). I actually didn't realize that they had breakfast at the hotel, until I got there but I was extremely happy that they had it! The breakfast usually consisted of boiled eggs, oranges, bread, cereal, muffins, and juice. Great selection! Anyway, while I probably won't need a motel in Claremont again, this one was a pleasant surprise, complete with a nice pool surrounded by gorgeous greenery!
Comment from Hotel Management
Aug 30, 2016 by Elly, Hotel Management
Dear Liya, Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will suggest the management to work on the cons.
2 out of 5
by A verified traveler

Close to freeway, that's about the only perk.

Posted Jul 22, 2016
Pros: It was close to the freeway, easy to find, and affordable.
Cons: The breakfast, the hotel maintenance.
The continental breakfast was....not really existent. Cup of Noodles and some mini muffins. The hotel is very old and not well maintained.
Comment from Hotel Management
Aug 30, 2016 by Elly, Hotel Management
Dear Traveler, I am sorry to hear that you were not satisfied with the breakfast. We have added few things to our breakfast selection. I hope you will give us another chance to serve you better.
2 out of 5
by A verified traveler

Disappointing

Posted Jul 20, 2016
Bathroom floor was sticky, toilet made a loud squeaking noise all night, tile grout was dark and dirty-looking, faucets were corroded and stained. You get what you pay for.
Comment from Hotel Management
Aug 30, 2016 by Elly, Hotel Management
Dear Traveler, I am sorry to hear that your stay with us was not up to par. Please note that this information has been passed on to our house keeping staff. We hope to be able to welcome you back.