Outdoor spa tub

Reviews of Vantage Point Inn Woodland Hills

2 out of 5
Vantage Point Inn Woodland Hills
21706 Ventura Boulevard, Woodland Hills, CA

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 702 reviews" "
Rating 8 - Good. 276 out of 702 reviews" "
Rating 6 - Okay. 170 out of 702 reviews" "
Rating 4 - Poor. 50 out of 702 reviews" "
Rating 2 - Terrible. 45 out of 702 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Behnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024

2/10 Terrible

Charles

Traveled with group
Disliked: Amenities, property conditions & facilities
The only good thing about this hotel isbit was clesn.
Stayed 4 nights in Feb 2024

10/10 Excellent

Laura

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so very nice and helpful! I’m not sure about the reviews mentioning safety, it’s located in a very safe area, close to a Whole Foods. This is probably one of the cleanest most well maintained places I have ever stayed. Sure it’s older but who cares- it’s clean, quiet and you sleep there. Totally will stay there again!
Stayed 1 night in Jan 2024

2/10 Terrible

Nichole Christine

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Uncomfortable and no outlets.
Stayed 1 night in Jan 2024

2/10 Terrible

Maria

Stayed 2 nights in Jan 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marcelo

Stayed 1 night in Jan 2024

10/10 Excellent

Heriberto

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok place just i want my deposit back
Nice place really clean i just never received my deposit back
Stayed 1 night in Jan 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 19, 2024
Thank you for providing feedback.

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.
Stayed 1 night in Jan 2024
Response from Management on Jan 19, 2024
Thank you for providing feedback.

10/10 Excellent

Destiny

6/10 Okay

charles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Management on Jan 19, 2024
Thank you for providing feedback.

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good comfy reading chair.
Stayed 2 nights in Apr 2022
Response from Patrick- Hotel Manager on Jun 10, 2022
Thank you so much- We appreciate you!

8/10 Good

Titus

Business traveler
Liked: Cleanliness, staff & service
The location and area was perfect, but the hotel rooms and bathrooms could use renovations, but it worked for me because I was out all day working.
Stayed 3 nights in Jan 2022
Response from Patrick on Jan 19, 2022
Thank you for taking the time to provide us with feedback. We look forward to your next visit.

2/10 Terrible

Ollie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Mnmt on Jan 9, 2022
We're sorry you didn't enjoy your stay here. You didn't leave any notes as to why. We hope you give us another chance.

2/10 Terrible

Susan

Business traveler
Liked: Staff & service
Disliked: Room comfort
Unsafe location
Staff was extremely friendly and helpful. Site is on a main boulevard with no security. Left because I felt unsafe staying there.
Stayed 2 nights in Dec 2021
Response from Patrick on Dec 16, 2021
Thank you for taking the time to provide us feedback. We take the safety of our guests as a top priority. I can assure you we have equipment and procedures in place to assist in maintaining a safe environment for all our guests.

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
clean
Stayed 2 nights in Dec 2021
Response from Kimberly C. on Dec 8, 2021
Thank you Maria! Glad to see you enjoyed your stay.

2/10 Terrible

Pierce

Stayed 1 night in Nov 2021
Response from Management on Jan 19, 2024
Thank you for providing feedback.

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Settled, not best choice….
Stayed 1 night in Nov 2021
Response from Mgmt on Dec 3, 2021
We are sorry to see you left us a 6 out of 10 we would be more than happy to rectify the situation with you, if only we knew who you were.

2/10 Terrible

Tatyana

Traveled with family and small children, Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very very very dirty!!!! Room smell udorable!!!! It is not possible to breathe, panting!!! All night was music and noises in other rooms. All night was alarms cars. Not secured parking!!! Good is only nice personnel.
Stayed 1 night in Nov 2021
Response from -Mgmt. on Nov 17, 2021
We're so sorry you didn't enjoy your stay. We wish you had come to the office once you accessed your room and found it dirty and the scent bothered you. We would have been more than happy to sort everything out to make your stay with us better. Our front desk is open 24/7 to solve any issues you may have had such as noisy guests. Had we known it was happening we would have had them turn down the volume. Our parking lot is under surveillance 24/7 as well. The car alarms that went off were in the surrounding area, off our property. Sadly do to the shape and location of the property sometimes the sounds bounce around in our back parking lot as well as the open inside portion.

2/10 Terrible

Masoumeh

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didnt like it
Stayed 1 night in Nov 2021
Response from -Mgmt. on Nov 17, 2021
We're so sorry you didn't enjoy your stay. I recall that you wanted a non-smoking room. Though, through Expedia, you were given a smoking room. Sadly that night we were sold out and couldn't swap you into a different room. We hope you give us another chance so that we may make it up to you with a room suited to your preferences.

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were very helpful I got a room next to the parking on the first floor as I asked for I would stay here again the only thing I wish was different was the styrofoam cups definitely not eco
Stayed 1 night in Nov 2021
Response from Patrick on Nov 12, 2021
Thank you so much for your valued feedback and we will definitely turn in your suggestion!! Happy Holidays

6/10 Okay

Ellen R.

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Woodland Hills Motel
Good location on Ventura Ave. Convenient to Restaurants and Market. Quiet property,friendly desk. Coffee and muffins in the office. Bed was ok. The only reason why I won't return is the place had no elevator and I stayed on the 2nd floor.
Stayed 7 nights in Oct 2021
Response from -David on Nov 4, 2021
We're so sorry for that inconvenience. We wish we had known in advance that you were an individual who needed the first floor. If you change you mind and choose to stay with us again, please give us a call and we will be more than happy to secure you a first floor room.

8/10 Good

Aashima

Stayed 1 night in Oct 2021
Response from -David on Nov 4, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fine but inexpensive place for a stay in the valley. A little noisy, but comfortable with few amenities.
Stayed 3 nights in Apr 2021
Response from David on Apr 12, 2021
Thank you mystery person! We're sorry to hear about the noise. We hope it wasn't other guests that were the problem, if it was you could always speak to the front desk attendant, who is there 24/7, and we will do are utmost best to fix any problem there might be.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and nice place. The burger place next store is good too
Stayed 1 night in Apr 2021
Response from David on Apr 12, 2021
Thank you mystery person! We do our best to please. As for the burger joint next door, it really is one of the best places to grab a bite.

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from VPI- Staff on Mar 27, 2021
Thank you for choosing Vantage Point Inn, we are so glad that you enjoyed your stay!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2021
Response from Warm Regards- Kimberly C. on Mar 20, 2021
Please feel free to contact me to share your experience, to find out what went wrong. We value our guests greatly. As you can see, we have great reviews and you are very important to us. However, since your review was anonymous, I have no idea as to when you stayed or who you are. Please feel free to contact us here anytime.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2021
Response from Kimberly C. & Staff on Mar 25, 2021
Thank you so much for letting us know you had an awesome stay!!

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2020
Response from Vantage Point Inn Staff on Jan 6, 2021
Thank you for letting us know...wishing you have a wonderful New Year

8/10 Good

Verified traveler

Stayed 1 night in Dec 2020
Response from Kim- Office Manager on Dec 12, 2020
Thank you for lettings us know...Hope you have a safe and wonderful Holiday Season!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Its gut level. Clean and nice staff. Only two plugs, one in bathroom and near tv. Homeless hanging out drinking and smoking in stairwells. But staff took care of it. Older hotel and it shows. So if just business, good place to stay.
Stayed 1 night in Feb 2020
Response from Kimberly C. on Feb 21, 2020
We are working on improvements every day. Our telephones next to bed also have usb ports to charge phones and some rooms already have ports in the lamps.We also have an extra usb plug ports if needed at the front desk. Thank you so much for your kind review. Your feedback is very important to us. Have a wonderful weekend.

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Amenities
The office attendant was very helpful and nice. The room was clean. The bed was very uncomfortable. The continental breakfast was disappointing.
Stayed 2 nights in Feb 2020
Response from Kimberly C. on Feb 19, 2020
If you could privately message me your room number , I will gladly take a look at the bed. Continental breakfast , we do try our best which includes delivering the best value in our area. Base our rates 30-70 dollars less for hotels with a fuller breakfast in our market. Thank you for your kind words about cleanliness and helpful staff. We value your feedback and appreciate you letting us know. Hope you do try us again.

6/10 Okay

Robert, Corona, Ca

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020
Response from Kim- Manager on Feb 16, 2020
Thank you for your valued feedback! Please let us know how we can improve your stay next time!! Have a great week

2/10 Terrible

Rachel

Stayed 2 nights in Feb 2020
Response from Management on Jan 19, 2024
Thank you for providing feedback.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heater just blowing cold air as well as no incidental fee listed and the plugs where in akward spots where couldn't use plugs near AND IT LOOK LIKE PEEPHOLE BE CAREFUL
Stayed 1 night in Feb 2020
Response from Kimberly C. on Feb 13, 2020
I’m sorry that you thought you he screw was a peephole and we took care of it ASAP. Yes, we do require a deposit Incase of any extra charges that May occur. It’s very rare since local calls and WiFi are free. Hope you have a wonderful weekend and thank you for your valued feedback.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Knight!
Kim was excellent. She remembers me every time I check in and greets me accordingly. I like that. She is very helpful and courteous.
Stayed 1 night in Feb 2020
Response from Kim on Feb 4, 2020
Aw- We like you too!! It's always a pleasure having you here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Kim on Feb 4, 2020
Thank you for staying with us and have a great week!

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Knight's sleep!
The office staff and housekeepers were very accommodating. We slept better on our bed than we do at home.Even though fronting a major street in a crowded city, the room was remarkably quiet. We will definitely be staying there again!
Stayed 2 nights in Jan 2020
Response from Kim on Jan 30, 2020
Thank you for you very valued feedback and cheers to many returns! Hope to see you soon.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great values
Great value. Might not be the newest and definitely not trendy but it’s clean and great value.
Stayed 3 nights in Jan 2020
Response from Kim on Jan 23, 2020
We are making small upgrades everyday...thank you for your kind words and hope you have many returns! Delivering value is the key and we appreciate you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Kim on Jan 22, 2020
Thank you for you Feedback- Who ever you are ;-) We appreciate your business and hope you have a great day.

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
No frills but convenient & clean
Place is a B- : Simple, clean, no frills. Room was already paid for but at check-in, he ran my credit card for “incidentals” (????) - there is nothing in this room outside of a tiny refrigerator & a microwave. Right on a major (loud/busy) thoroughfare but my bad for not paying closer attention when I booked it. On the plus side, it’s in the middle of everything (mall, restaurants, stores) which was super convenient.
Stayed 1 night in Dec 2019
Response from Kim on Jan 4, 2020
Thank you so much for your valued feedback. Thank you for choosing Knights Inn and Have a wonderful New Year!

8/10 Good

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, room comfort
OK Motel
Good for the price.
Stayed 2 nights in Dec 2019
Response from Kimberly C. on Dec 27, 2019
Have a very Happy Holiday Season. Thank you for choosing Knights Inn

4/10 Poor

Verified traveler

Traveled with partner
Bed too hard, shower head too low and not so great pressure. Can hear everything through walls, doors and window. Room drafty. Can even hear traffic snd we weren’t on street side.
Stayed 2 nights in Dec 2019
Response from Kim on Dec 11, 2019
We take your concerns very seriously, if you could PM me your room number , I would like to take care of what I can , ASAP. Thank you for letting us know and please have a Happy Holidays

10/10 Excellent

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Family on Thanksgiving Day
Very nice place, and the price cannot be beat. Clean and friendly, helpful staff.
Stayed 1 night in Nov 2019
Response from Kim on Dec 2, 2019
You also get 10 stars for being an awesome guest! Happy Holiday...cheers to many returns!

10/10 Excellent

Dc, Los angeles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Simple. Gets the job done. Staff is friendly. Rooms are clean. Bed is comfy.
Stayed 1 night in Nov 2019
Response from Kimberly C. - Manager on Nov 9, 2019
Thanks for the write up! We are so glad you chose to stay here!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The Knights Inn was well situated to get around Woodland Hills. The room was clean, but simple. There was no coffee pot in the room. The small lobby had muffins and coffee in the morning.
Stayed 1 night in Nov 2019
Response from Kimberly C. -Manager on Nov 6, 2019
Thank you for taking the time to let us know that you enjoyed your stay. We appreciate your business and feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Small property which gives it a unique homey feeling but lacks in amenities in rooms...our room had one bar of soap & no other amenities
Stayed 1 night in Oct 2019
Response from Kim on Oct 16, 2019
Thank you for letting us know- We will put more soap in the rooms. Glad you enjoyed your stay! Have a great week.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is kind, friendly, professional and hospitable. The location is ideal for business and pleasure. Everything is within walking distance and beach and city are 20 minutes away. Great place and wonderful staff!
Stayed 1 night in Sep 2019
Response from Kimberly C on Oct 13, 2019
Thank you for letting us know you enjoyed your stay. We take great pride in it! I will share with the staff. Thank you

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parkin spaces too narrow. My car door got scraped on one door. A chair had food crumbs on it.
Stayed 1 night in Sep 2019
Response from Kim on Oct 1, 2019
Sorry to hear about your vehicle. We will definitely keep an eye out on those chairs. Thanks for letting us know and most of all ... thank you for choosing Knights Inn.