Ratings based on 3,419 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale, FL

Perfect location for all Hollywood attractions

Posted May 22, 2017
Pros: Clean, modern
Cons: room space was small for 2 double beds.
Location: All Hollywood attractions are walking distance, you won't need a car. Next to the locations where they do premieres so check ahead of time.
Perfect location, staff very nice. Room clean but space was small for 2 double beds.
Comment from Hotel Management
May 22, 2017 by Brian J., Hotel Management
Thank you for your review and I hope to welcome you back to Loews Hollywood Hotel again soon! Brian Johnson Managing Director
2 out of 5
by A verified traveler from santa barbara

Great location.

Posted May 21, 2017
The front desk attendant was extremely rude. I felt so disrespected I thought of just canceling my reservation and going elsewhere. Unfortunately it was already late. I would like request a rufund if possible. I was truly expecting a good experience from this particular hotel. It turned into an unpleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Upscale hotel right in Hollywood

Posted May 20, 2017
The check in was fast and staff were ver y polite and courteous. The hotel has a great pool and other amenities. Room was very clean. Hotel central to great shopping.
Comment from Hotel Management
May 22, 2017 by Brian J., Hotel Management
Thank you and I look forward to welcoming you back to Loews Hollywood Hotel again soon! Brian Johnson Managing Director
1 out of 5
by A verified traveler from Newport Beach, CA

it sucks

Posted May 19, 2017
Pros: location, it was close to the action
Cons: customer service and staffing
Location: there is a lot to do
they finally check me in at 10pm, the normal check in time is at 4 pm, the room was supposed to be non smoking, it smelled like smoke, they charged me for charges that weren't mine but from the previous guest because they didn't check the mini bar before I was allowed in the room, and they said they were going to give me a credit for $150 that I never received. super disappointing when you pay almost $500 a night to stay there
Comment from Hotel Management
May 22, 2017 by Brian J., Hotel Management
I am extremely sorry to hear about your recent experience with us. Your comments have been provided to our senior management for further review and I hope you will visit again in the future. Brian Johnson Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, staff very helpful,

Posted May 17, 2017
Pros: Location
Cons: Housekeeping need to restock bathroom supplies each day.
Great location, staff very friendly however housekeeping failed to top up bathroom supplies each day. Bed very comfortable.
Comment from Hotel Management
May 19, 2017 by Brian J., Hotel Management
Thank you for your feedback and I hope to welcome you back to Loews Hollywood Hotel again soon! Brian J. Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Loved Everything About Loew's in Hollywood.

Posted May 15, 2017
Pros: Everything.
Location: So many things to do right outside the hotel. My room overlooked the Dolby Theatre (site of the Oscars) and the El Capitan.
Flew in for a very quick weekend trip and I picked the right place to stay!. Location was great! Walked to the El Capitan for a showing of Beauty and The Beast. There was plenty to do right at the Hollywood and Highland location without taking the car out of the parking garage. But, when I did need to go somewhere with my car the valet service was not only quick but also very friendly. The entire staff at this hotel were fantastic.
Comment from Hotel Management
May 19, 2017 by Brian J., Hotel Management
Thank you for your review and for joining us recently at Loews Hollywood Hotel. Your comments are appreciated and I hope you will visit again soon! Brian J. Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Naperville, IL

Nice stay on Hollywood&Highland

Posted May 15, 2017
Nice stay and close to many things to do in Hollywood. Eddie was excellent at check-in, and made sure I had a comfortable room with a great view. Woman, who I assume was a housekeeping manager (came out of my room with a clipboard right after check-in) had a truly bad attitude. I had some trouble with swiping my card to get into my room, and not only did she not offer help, she suggested I lug all of my luggage back downstairs to figure out the cause. Not a great first impression. Other than that, I had a great view on the 19th fooor where I could see the city, the hills, and the Hollywood sign. Appreciated the free WiFi. Room was nice and the valet service was excellent and professional.
Comment from Hotel Management
May 19, 2017 by Brian J., Hotel Management
Thank you! I appreciate you taking a moment to share your experience with us from your recent stay and I hope your travels bring you back to Loews Hollywood Hotel again soon. Brian J. Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas

Very nice four-star hotel close to everything!

Posted May 13, 2017
Very nice four-star hotel close to everything! Perfectly located right across from the Hollywood walk of fame. Hotel staff greeted us like family and extended every courtesy. The room was perfect
Comment from Hotel Management
May 19, 2017 by Brian J., Hotel Management
Thank you for taking a moment to share your experience with us and I hope you will return to Loews Hollywood Hotel again soon. Brian J. Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

In the middle of almost EVERYTHING!!!

Posted May 4, 2017
Pros: EVERYTHING
Cons: Our room could have used a touch more updating but overall nice and comfy
Lots to do right outside the door...or a VERY reasonable Uber ride away!!! Easy to get around. LOVED LOVED LOVED our stay there. OMG the SPA is EVERYTHING! A MUST DO....pool with poolside bar/food is wonderful!! I can't say enough about this hotel.
Comment from Hotel Management
May 5, 2017 by Brian J., Hotel Management
Thank you so much for your review of Loews Hollywood Hotel and I look forward to welcoming you back to visit us again soon! Brian J. Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Barbara, CA

Concert at the Greek

Posted Apr 28, 2017
Overall, a great experience in this very clean and elegant hotel.
Comment from Hotel Management
May 1, 2017 by Brian J., Hotel Management
Thanks so much for your review and I hope you will visit us again soon! Brian Johnson Managing Director