Ratings based on 710 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from US

My Marriott stay..

Posted Nov 28, 2016
Pros: Location
Cons: See above...
Location: The location was good.
My complaints are: The smoke detector went off a few times while I was sleeping, the heater/thermostat did not work, and while the lobby area was up to date and modern, the room was outdated and tacky...without a microwave.
Comment from Hotel Management
Dec 5, 2016 by Art, Hotel Management
Thank you for your comments. My sincere apologies that we did not meet your expectations. Unfortunately, we do not have microwave in our guestrooms. We appreciate you stay with us.
3 out of 5
by A verified traveler from Vallejo, Ca.

Staff was professional.

Posted Nov 26, 2016
The room was not thoroughly clean, but was comfortable.
Comment from Hotel Management
Dec 5, 2016 by Art, Hotel Management
Thank you for your review. Your comments have been forwarded to the appropriate Department concerned for immediate attention.
5 out of 5
by A verified traveler from US

Posted Nov 24, 2016
Great Hotel, great location. 10 min drive to most places in Long Beach.
Comment from Hotel Management
Dec 5, 2016 by Art, Hotel Management
Thank you for your comments. We look forward to your return soon.
5 out of 5
by A verified traveler from Seattle

Posted Nov 2, 2016
Lobby/bar/coffee area was very nice but freezing cold! Need to turn the a/c down a notch for it to be enjoyable. Room was very comfortable and clean. My only complaint would be that the bath towels I hung up to be reused were taken and replaced...I do appreciate fresh hand towels and wash cloths daily but choose to conserve water by choosing to reuse bath towels
Comment from Hotel Management
Nov 7, 2016 by art.rosales@marriott.com, Hotel Management
Thank you for your comments. We are a green hotel and that was an oversight by our Housekeeper. We will certainly reminded her on our procedures.
5 out of 5
by A verified traveler from Arkansas

Great hotel

Posted Oct 4, 2016
Pros: The pool area was roomy with plenty of seating, both poolside and patios. The lobby was spacious as well.
Cons: Spring for Keurig coffee makers in the rooms!
This hotel was beautiful. Great restaurant and Starbucks. But above all, the staff! Every single staff member was exceptional.
Comment from Hotel Management
Oct 10, 2016 by art.rosales@marriott.com, Hotel Management
Thank you for your comments and review. I have forwarded your comment on the coffeemaker to the appropriate Department for remedial actions.
5 out of 5
by A verified traveler from Chula vista

Posted Sep 9, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you for your ratings. We look forward to seeing your back.
4 out of 5
by A verified traveler

Posted Sep 7, 2016 on Hotels
Staff was accommodating and extremely nice!
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you for your comments. We do our very best to provide an amazing stay for all our guests.
5 out of 5
by A verified traveler from Hawthorne

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you for staying with us. We look forward to your return.
5 out of 5
by A verified traveler

Posted Sep 5, 2016 on Hotels
Comment from Hotel Management
Sep 19, 2016 by General Manager, Hotel Management
Thank you for your rating and for staying with us.
5 out of 5
by Erin from San Francisco

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for your excellent rating