Ratings based on 1,123 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and efficient staff

Posted Aug 17, 2015
We had a very nice stay because hotel was close to our event. Everyone was courteous and made us feel welcome. Rooms were spacious and bathrooms clean! Our rooms were not ready when we wanted to check in at 2pm. Hung out at the pool.
Comment from EPC
Aug 25, 2015 by HotelMgmt, EPC
Thank you for sharing your experiences with us about your stay at Los Angeles Marriott Burbank Airport Hotel. Although we are delighted that your stay with us was enjoyable, we do regret we were not able to provide you with an early check-in. We look forward to welcoming you back the next time you are visiting the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Wonderful hotel!

Posted Aug 15, 2015
I was very pleased with my hotel stay here! Amazing staff, extremely clean and comfortable, great in-house restaurant, and the services provided were excellent. I will definitely stay here again.
Comment from EPC
Aug 18, 2015 by HotelMgmt, EPC
We are pleased to learn that you enjoyed your stay at Los Angeles Marriott Burbank Airport Hotel. It is always our pleasure to provide all of our guests with exceptional service, comfortable accommodations and a variety of great amenities to ensure their stay with us is memorable. Thank you for your review and we can’t wait to welcome you back for another great visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Nice Hotel

Posted Aug 11, 2015
It's a pretty nice and clean hotel, but the front desk lady or someone forgot to set up the pull up bed. We waited and no one came we are so tired after a long day so 3 OF US -husband, I and my 12 yr old child :( are crammed into a king size bed. There is no excuse for this she knows I need another bed!! Still upset till now...I don't need a free parking I need a bed grrrr!
Comment from Hotel Management
Aug 18, 2015 by HotelMgmt, Hotel Management
Thank you for your feedback about your stay with us. It is disheartening to read that the comfort we work hard to provide to our guests was not experienced and we truly apologize for any inconveniences you encountered with your guestroom. Your comments have been shared with our management team so that we can make improvements for our future guests visit. We hope you'll choose to stay with us once again so that we can provide you with a stay expect from the Marriott Brand.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area, CA

Close to Universal Studios

Posted Aug 3, 2015
Room was decent. In our room the toilet kept running every 30 mins which make it a bit difficult to sleep
Comment from Hotel Management
Aug 11, 2015 by HotelMgmt, Hotel Management
Thank you for choosing to stay at Los Angeles Marriott Burbank Airport Hotel. We are thrilled you appreciated our terrific location to the area’s top attractions including Universal Studios Hollywood. Your feedback about your guestroom bathroom has been shared with our team so that we can address it and we regret any disturbances to your rest. Please come back and visit with us again soon as it would be a pleasure to welcome you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Come back for sure

Posted Jul 29, 2015
Took my kids to Universal Studios, we usually stay at The Hilton but the rate was almost double. We enjoyed our stay very much. All the staff was very helpful and friendly . The shuttle drivers were punctual and safe. The room was spacious, clean and the beds were very comfortable. A refrigerator in the room would have been nice.
Comment from Hotel Management
Aug 3, 2015 by HotelMgmt, Hotel Management
It was our pleasure to provide you and your children an enjoyable stay at Los Angeles Marriott Burbank Airport Hotel. We are happy to read you appreciated our friendly team and comfort during your visit. Please know, we do offer mini-fridges for our guests to use upon request and are disappointed to learn that you were not made aware of that during your stay. Thank you for your review and we hope to welcome you and your family back soon.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice lobby and common areas.

Posted Jul 28, 2015
Room was in need of maintenance, furniture was dinged up and wallpaper was pealing. Overall I felt it was average, no more than 3 stars. Valet staff was great. We never received a call back from the front desk regarding the shuttle, and were not offered amenities upon check in. You also have to pay for internet.
Comment from Hotel Management
Aug 3, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your impressions of our hotel. While we are pleased to read you appreciated our valet team, we do regret other areas of your stay where not as enjoyable. Your feedback will help us pinpoint areas where we can make improvements and we hope any inconveniences were minimal. We look forward to having you visit with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Universal Studios

Posted Jul 26, 2015
Pros: Close to Universal Studio
Cons: Valet and parking.
Location: Universal Studio
Good hotel. Expensive parking. Pushy Valet people.
Comment from Hotel Management
Aug 3, 2015 by HotelMgmt, Hotel Management
Thank you for choosing Los Angeles Marriott Burbank Airport Hotel for your recent visit to the area. While we are delighted to read our convenient location to Universal Studios Hollywood worked well for your trip, we do regret that you didn’t find our stress free parking to be of good value. It is our hope to welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from ca

Good for family

Posted Jul 25, 2015
Just need more buses to go to universal studio . Overall it's good.
Comment from Hotel Management
Jul 29, 2015 by HotelMgmt, Hotel Management
We’re happy to read you had an enjoyable stay with us and your feedback about our complimentary shuttle service is appreciated. Thank you and we hope to welcome you back to Los Angeles Marriott Burbank Airport Hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Burbank,CA

Pretty good hotel

Posted Jul 19, 2015
Pros: Rooms were clean and nice quality. Bed was super comfortable!
Cons: Paying additional $21 for parking was pricey and not included, free internet, have a fridge in every room.
Location: Conveniently next to Burbank airport, you have to drive to go anywhere fun.
Nice room and clean room, hotel lobby and area looked pleasing as well. Only issue was Expedia advertises it as free internet, but it's only really in the lobby areas and not the rooms. I think if you're a rewards member it's free, but not sure entirely, or if there's a fee to be a member.
Comment from Hotel Management
Jul 29, 2015 by HotelMgmt, Hotel Management
Thank you for your review of your stay at Los Angeles Marriott Burbank Airport Hotel. We are happy to read you appreciated the comfort and cleanliness of our hotel. At our hotel we offer complimentary Wi-Fi services for our Marriott Rewards members which is free to join and offer mini-fridges for our guests to use upon request. We regret you were not made aware of this and hope any disappointments were minimal. It will be our pleasure to welcome you back should your travels bring you our way.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco Bay Area

Vacation in Southern California

Posted Jul 15, 2015
Pro: Marriot style with all the amenities! Open wide spaces in building. Con: Getting into parking lot is a little confusing. Room lacks storage for clothing, as in bedstands or dresser.
Comment from Hotel Management
Jul 22, 2015 by HotelMgmt, Hotel Management
We are delighted to read our terrific amenities and ambiance of our hotel made your stay here enjoyable. Your comments about your guestroom and our on-site parking have been shared with our team and we hope any inconveniences were minimal. Thank you for your review and we hope to see you again soon at Los Angeles Marriott Burbank Airport Hotel.