Ratings based on 1,517 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from P

Posted Sep 19, 2016
Very nice hotel ,the room very clean . I recommend to all my friends
Comment from Hotel Management
Sep 22, 2016 by HotelMgmt, Hotel Management
We are pleased that you stay was so enjoyable that you would recommend our hotel to your friends! Thank you for sharing your review of Los Angeles Marriott Burbank Airport Hotel. We are delighted you found our hotel to be clean and look forward to welcoming you back again.
5 out of 5
by A verified traveler from Los Angeles, CA

Posted Sep 15, 2016
Stayed one night for business - great hotel. Loved the room and the entire hotel grounds. Would stay there again if doing business in the valley.
Comment from Hotel Management
Sep 17, 2016 by HotelMgmt, Hotel Management
It was our pleasure to have you stay with us at Los Angeles Marriott Burbank Airport Hotel for your business trip to the area. We’re thrilled our hotel had everything you needed for your visit and that you would stay with us again. We look forward to welcoming you back again. Thank you.
4 out of 5
by A verified traveler from sf, ca

Across the street from BUR

Posted Sep 14, 2016
Great stay at the Marriott. Checked in a few hours early and they were able to accommodate us. Awesome! The room was clean and maintained. The only down side we had was that the cable went out for certain channels on Sunday. We had plans to stay in to watch the football game but there was no signal. We had to leave the hotel 10 minutes before kickoff to find a place to watch it at :/
Comment from Hotel Management
Sep 17, 2016 by HotelMgmt, Hotel Management
We’re delighted to read you appreciated our convenient location to Bob Hope Burbank Airport and the early check-in we provided you. We regret any inconveniences you had with the cable signal to your room and will have our staff look into it. It will be a pleasure we welcome you back again.
2 out of 5
by A verified traveler

Hotel doesn't look like the pictures

Posted Sep 13, 2016
It's an older hotel The staff was really nice Hotel doesn't look like the pictures at all. The main lobby is nice and smells good but the rooms are old and not nice.
Comment from Hotel Management
Sep 16, 2016 by HotelMgmt, Hotel Management
While we’re pleased you appreciated our friendly staff, we do regret if your stay was not as you had anticipated. We’re in the process of updating our hotel and we hope you will visit with us once completed to enjoy our refreshed look. Thank you and we look forward to welcoming you back again.
4 out of 5
by A verified traveler

Wasn't expecting to pay for parking. Only flaw.

Posted Sep 11, 2016
Everything was good but I did notice shelf in bathdoom was broken.
Comment from Hotel Management
Sep 14, 2016 by HotelMgmt, Hotel Management
Thank you for letting us know about your stay. We will have our team address your comments about your guestroom bathroom right away. We regret of you didn’t find our on-site parking to be of good value and hope to welcome you back the next time you are in the area.
4 out of 5
by A verified traveler from phoenix AZ

Kids loved magician and the movie by the pool :)

Posted Sep 8, 2016
My trips focus on my kid and this hotel has a nice concept about family nights. At check in They presented my daughter with a gift. We arrived on a Saturday and they had a magician by the pool. He was great. Tables by the pool could of use some cleaning by people smoking and leaving theirs ashes near the tables.
Comment from Hotel Management
Sep 10, 2016 by HotelMgmt, Hotel Management
We’re thrilled your daughter had a wonderful time enjoying our magic show poolside! Thank you for sharing your review of Los Angeles Marriott Burbank Airport Hotel. We’ll address your feedback about our outside tables with our housekeeping team and look forward to welcoming you back again.
3 out of 5
by A verified traveler

Ok stay, but will never go again

Posted Sep 7, 2016
To expensive for what you get. Two bottles of water cost $12. To park for two nights in the hotel parking was $52. Didn't even seem like anyone knew we where there. No shampoo in the room, although they did bring some. You had to pay for wifi. Will never go back
Comment from Hotel Management
Sep 10, 2016 by HotelMgmt, Hotel Management
It is disappointing to read your stay was not as you had anticipated and we regret if you didn’t find our hotel to be of good value. We will review your comments with our team to look into potential improvements we can make. We hope to have the opportunity to welcome you back again. Thank you.
4 out of 5
by A verified traveler from california

no refrigerator and microwave

Posted Sep 6, 2016
As a family with little kids a refrigerator and a microwave is a must. When I booked the hotel I didn't read the fine print that refrigerator and microwave are not included otherwise I would have stayed somewhere else. That's the only downside. Overall the hotel is nice, clean, super friendly staff, comfortable beds.
Comment from Hotel Management
Sep 9, 2016 by HotelMgmt, Hotel Management
Although we are happy you enjoyed the comfort, cleanliness and friendly service we provide, we do regret if your stay was not as you had anticipated. We apologize if you were not made aware of our amenities we offer before your stay. We hope to one day welcome you back again.
5 out of 5
by A verified traveler from Houston Tx

Excellent Hotel

Posted Sep 6, 2016
It was a wonderful Stay, The Staff where Super Nice, My Room was Nice & Neat, The House Keeper was so Sweet, My Experience was wonderful I look forward to Staying here again in the Future!!!!
Comment from Hotel Management
Sep 9, 2016 by HotelMgmt, Hotel Management
And we look forward to having you stay with us again too! Thank you for your kind words of praise for our staff. We can’t wait to share your feedback with everyone here. We look forward to welcoming you back again to Los Angeles Marriott Burbank Airport Hotel the next time you are in the area.
5 out of 5
by A verified traveler

Sequoias

Posted Sep 5, 2016
Hotel was very clean. Staff, very friendly, especially the doorman, the AM waitress, and the evening waitress. They really worked long hours often by themselves.However you'd never know it! They were pleasant and very efficient !
Comment from Hotel Management
Sep 8, 2016 by HotelMgmt, Hotel Management
We are delighted to know how much you appreciated our attentive staff during your stay. Our team loves what they do and will be thrilled to read your review. Thank you for choosing to stay with us at Los Angeles Marriott Burbank Airport Hotel. We look forward to greeting you again.