Good hotel, but experience marred by noise
Posted Aug 7, 2016
The Luxe is an attractive and well located hotel near both the 405 freeway and Brentwood Village. Our room was large and attractive and comfortable. Room service food is very good, and the pool is lovely and has ample seating and is very comfortable. Service was generally good, although not always on top of things (eg, maintenance knocking on our door to inspect the television when we had a DO NOT DISTURB sign on the door). Our big problem was with the noise...one day they were installing carpeting in the room next door, two days they were doing construction outside of our window on the terrace(!), and another night there was a party in the room across the hall requiring security to be called at 1:30 am. We complained, and to their credit the management was sympathetic and helpful. The Luxe is a very nice hotel and we would stay there again, but they really need to work on the noise issues.