BE AWARE!!! This hotel is not a MARRIOT anymore!!
Posted Aug 3, 2016
I am not the type of person that participate in ratings.. But since I stayed at a hotel that is supposed to be a Marriot, and charges 300 dls per night and more.. I decided to make people aware about the awful experience I went through and I'm also adding pictures. I reserved through Expedia for 2 nights, I paid to receive the hospitality and quality that Marriot ALWAYS offers.. When I got there, I didn't get the view I was expecting.. But I didn't want to make a fuss about it since I arrived late 9 15 pm to be exact, and I only wanted to rest. The next morning, was when the nightmare started!!! When I went down for breakfast, nobody was helping except for the buzzer.. I had to get up several times EVEN TO GET MY SILVERWARE!!! There was people, but to lazy to even open the door when my both hands were busy.. They were just looking!! The manager was looking for me since I needed some dry cleaning and they could not find someone to do it, I complained to him about the service at the restaurant and the plastic food I was served!! Pancakes that I couldn't cut cause they were HARD to cut!! I'm talking about PANCAKES!! He apologized and I told him to try to make my experience better! I spent the afternoon in the beach and when I came back, I went directly to the pool to rest.. When I got out of the pool, I grabbed my towel and started to dry my body.. When I finished, I realized that It had a brown, yellow stain!!!! Meaning that it was not WASHED!!