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Metro Plaza Hotel

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Featured Image
Flat-screen TV
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds
In-room safe, iron/ironing board, cribs/infant beds, rollaway beds

Overview of Metro Plaza Hotel

Metro Plaza Hotel

2.5 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Parking available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

  • Popular LocationLos Angeles Children's Museum7 min walk
  • Popular LocationCathedral of Our Lady of the Angels11 min walk
  • Popular LocationWalt Disney Concert Hall17 min walk
  • AirportLos Angeles, CA (LAX-Los Angeles Intl.)31 min drive

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About this area

Los Angeles

Located in Los Angeles's Chinatown neighborhood, Metro Plaza Hotel is in the city center and near a metro station. The area's natural beauty can be seen at Echo Park and Pershing Square, while Walt Disney Concert Hall and Microsoft Theater are cultural highlights. Looking to enjoy an event or a game? See what's going on at Staples Center or Dodger Stadium. Guests appreciate the hotel's convenience to public transportation: Chinatown Station is 6 minutes by foot and Union Station is 9 minutes.
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Popular Location

What's nearby

  • Los Angeles Children's Museum - 7 min walk
  • Cathedral of Our Lady of the Angels - 11 min walk
  • Walt Disney Concert Hall - 17 min walk
  • Grand Central Market - 17 min walk
  • Dodger Stadium - 9 min drive

Getting around

  • Los Angeles Union Station - 5 min walk
  • Chinatown Station - 6 min walk
  • Los Angeles Intl. (LAX) - 31 min drive

Restaurants

  • CBS Seafood Restaurant — 3 min walk
  • La Luz del Dia — 3 min walk
  • The Little Jewel of New Orleans — 3 min walk
  • Phoenix Inn — 4 min walk
  • Traxx — 5 min walk

About this property

Metro Plaza Hotel

Los Angeles hotel in Chinatown, near Walt Disney Concert Hall
Valet parking, conference space, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and multilingual staff are onsite. All 80 rooms offer free WiFi, refrigerators, and flat-screen TVs with cable channels. Other amenities available to guests include free newspapers, hair dryers, and safes.
Metro Plaza Hotel offers 80 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 5 per night; includes in/out privileges)
  • Limited onsite parking

Things to do

  • Access to nearby outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Cribs/infant beds (surcharge)
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe

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Air conditioned
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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
An adult age 18 or older must assume all liability for the booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 5 per night (in/out privileges)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Metro Plaza
Metro Plaza
Metro Plaza Hotel
Metro Plaza Hotel Los Angeles
Metro Plaza Los Angeles
Metro Plaza Hotel Hotel
Metro Plaza Hotel Los Angeles
Metro Plaza Hotel Hotel Los Angeles

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 164 out of 987 reviews
5 - Excellent 17%
Rating 4 - Good. 444 out of 987 reviews
4 - Good 45%
Rating 3 - Okay. 261 out of 987 reviews
3 - Okay 26%
Rating 2 - Poor. 76 out of 987 reviews
2 - Poor 8%
Rating 1 - Terrible. 42 out of 987 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities
Write a review

2/5 Poor

Disliked: Cleanliness
Needs major updates. Lobby was bad shape & Dirty. Hall carpets were filthy. Only stayed because close to train station.
Stayed 1 night in May 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

5/5 Excellent

Stayed 1 night in May 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional
Stayed 1 night in May 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Horrible experience At all
Stayed 1 night in May 2021