Ratings based on 3,624 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Texas

Historic Hotel but pricey

Posted Feb 8, 2016
The Biltmore tries to charge you for 5 star service while only delivering 3 star quality. From the overpriced lackluster breakfast to the old tiny guest rooms and killer valet parking. ..you can get better quality elsewhere for those exorbitant rates. The public areas are beautiful and impressive and staff service is great.
5 out of 5
Recommended
for Other
by A verified traveler from Miami/Fl

Nice hotel

Posted Feb 7, 2016
Pros: this hotel like because has good services and the rooms are really comfortable.
Cons: the parking lot are really expensive
Location: it is great to walk around and spend time to visit a mall, restaurants and convention center
it was a wonderful comfortable hotel to stay few days.
4 out of 5
Recommended
for Everyone
by A verified traveler from Monteria

Nice hotel, good location

Posted Feb 7, 2016
Nice hotel with a great location, would definitely recommend it.
2 out of 5
by A verified traveler from bangkok

A hotel with potential but for now a disappointmen

Posted Feb 7, 2016
Pros: Nothing really.
Cons: Bring it up to its full glory.
Location: Centrally located.
A run down grand dame of a hotel with the potential to be great. Checkin staff were surely and not welcoming. Room was old and dated. Worn out bed linen. Poor standard bathroom. During my stay there was a movie crew there and I was told to keep quiet when I was saying goodbye to some business guests.
3 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good central position

Posted Feb 3, 2016
Pros: The feel of the 20's
Cons: Rooms could be spruced up keep the current facilities but a paint and resell of bathrooms wouldn't go astray
Location: Right near Pershing square metro.
Grand old lady with good service and obliging staff however rooms are a little run down. Close to public transport.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 2, 2016
きれいでクラシックな雰囲気。ただスタッフ対応は普通。サービスがいいとは言い難い。 ベッドはよかった。バスもよい。アメニティは少なかった。歯ブラシなし、スリッパなし。コーヒーあり。 Wi-Fiは有料。せめてFreeにしてほしい。
4 out of 5
Recommended
for Everyone
by A verified traveler

A beautiful gem located in downtown L.A.!

Posted Feb 1, 2016
Pros: I loved the ambiance and the history, it is a beautiful place to stay and is very unique compared to the standard hotel of today.
Cons: The mattresses need to be updated and the fees need to be a little gentler when it comes to extra amenities and parking.
Location: The location is fabulous, you can walk to anywhere in downtown L.A. especially nice that it is so close to our favorite restaurant - Nick and Stef's!
I had no clue that the Biltmore was going to be so grand, but it really is a magnificent hotel, a feast for the eyes, no doubt! Our room was spacious and nice, but there could be some improvements to the beds, I believe a hotel this nice should have more comfortable mattresses. We visited the gym and the dry sauna, it was super nice, the equipment is in good working shape and the amenities of the bathrooms and towels was delivered a nice touch. Visitor beware - NOTHING is free with this hotel, the parking is $45 PER day and to have a rollaway bed brought in there was a charge of $30.
3 out of 5
by A verified traveler from Califonia

over priced

Posted Feb 1, 2016
Pros: The lounge and bar are beautiful. The pool is nicely heated but has a very strong chlorine smell.
Cons: air out the rooms and put warmer covers on the beds.
Location: We went to the Dodger stadium, which was ten minutes away.
This hotel is beautiful and old. The rooms smell old and musty. Our room was clean but had a very musty smell to it. I feel the hotel is too expensive for what you actually get. The bed covers are very thin and we were cold at night.
3 out of 5
Recommended
for Everyone
by A verified traveler from Y

Very beautiful hotel

Posted Jan 30, 2016
The bathroom could have been cleaner, but overall a good experience
2 out of 5
by A verified traveler

Room smelled like wet carpet

Posted Jan 28, 2016
Pros: Beautiful lobby.
I immediately checked for bed bugs. Very surprised (but pleased) that I didn't find any. Room smells like it used to be a cigar lounge for 100 years, then the toilet overflowed, the carpet dried, but not fast enough to avoid mold. If the carpet was lifted, someone would get a lung infection. Don't open the closet. It's even worse. I left this room after one night, with all my clothes smelling like they came from a summer hanging in the trees of a swamp - dank and musky. Internet costs $10, doesn't work. Concierge hung up on me.