Ratings based on 510 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler from Seattle

Great vib, location, décor, but 4-star experience.

Posted Aug 23, 2015
Pros: Location, atmosphere, retro Hollywood decor
Cons: The double rooms need dressers and queen beds, not doubles.
Location: Location is very good. On a busy street so if your room is facing Pico you will hear street noise.
The hotel is very cool and the valet parking service is very good. You can hear a lot of street noise but it’s the city. We expected 5-star experience and it was 4-star experience at 5-star prices. The service needs improvement. When I stay at a hotel like the Ritz C., and ask for a drink, they get me a. A couple of time we ordered drinks and waiter said this bar is closed and we had to walk over to another bar and get our drinks. We called for the car service at 9:40 and the hotel told us that the car service stops at 10. It was 9:40! There was no refrigerator in the room so they brought us a refrigerator and it was damaged on the outside and did not work. There was not a dresser in the room. That was difficult. Some of the sheets had holes in them. Never seen that before.
3 out of 5
by A verified traveler from Istanbul

Fake VIP partner

Posted Aug 1, 2015
Pros: Nothing was impressive
Cons: Renovating bathrooms is necessary. Decreasing parking fee.
Location: It is not too far to popular places but it is not close to anywhere.
I chose this hotel because of being VIP partner. I paid high parking fee. No room upgrade. No free ammenity. All extras ex coffee are expensive. It is not too far to popular places but it is not close to anywhere.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zaland

Fantastic Service.

Posted Jul 31, 2015
Pros: Location is great, and they have a courtesy car which will take you and collect you from restaurants closeby.
Cons: the room decor is a little dated
Location: Lots of local restaurants, and very close to shops
from the moment we arrived to the time we left, the service was fantastic. the staff were very friendly and helpful. they all went beyond our expectatiions..
5 out of 5
Recommended
for Everyone
by A verified traveler

Evething ok

Posted Jul 27, 2015
Only room with one bed My son and I sleep togheter
5 out of 5
Recommended
for Couples
by A verified traveler from Buenos Aires

Modern luxury Hotel in Beverly Hills

Posted Jul 24, 2015
Pros: Location, staff, service, decor.
Cons: The rooms are comfortable, nice decor and good view but the closet are a bit small.
Location: Is in the south of Beverly Hills 10 minuts walking to Rodeo Drive and Wilshire, shops and restaurants.
Despite we couldn't get connected rooms with our kids our family experience was great at the MrC.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bath UK

excellant hotel great cocktails

Posted Jul 15, 2015
Pros: The ambiance is very relaxed and staff are very good, and I love the location,
Cons: If you have a choice get a room facing Beverley hills
Location: Nice quiet location but close to all that is worth seeing and doing If you can got to Bazaar at the SLS, it's amazing !!
Very good hotel, welcoming staff and lovely welcome signature cocktail. Great pool area, a place to relax in the middle of Beverley Hills. Close to Rodeo drive and some excellent restaurents. Would stay here again when in LA
3 out of 5
by A verified traveler from Japan

残念・・・

Posted Jul 9, 2015
Pros: 清潔でスタッフは親切。
Cons: わざわざ頼まなくても部屋には湯沸かしとカップが欲しかったのとバスタブ。
Location: LAX空港とはバスなら2ドルで行き来できる。昔、香港でタクシーに嫌な思いをして成る可くタクシーを使わない主義の我々には良かった。 サンタモニカにも近くバスなら片道1ドルで行けるのは良い。
全体に老朽化が進んでいるのは仕方ないが部屋のカーテンに配慮がないのと決定的なのはトイレにウォシュレットがないのにデラックスタイプまではバスタブ無しのシャワー専用しかないこと。
5 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Great stay.

Posted Jul 5, 2015
Great stay. Wonderful service. Would recommend. Courtesy hotel car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern sophisticated hotel with great views

Posted Jul 4, 2015
Very impressive check in, checkout and service. Beautifully appointed room with stylish furnishing. A great view of LA without much noise.
3 out of 5
by A verified traveler from New York

Does not live up to 5 star

Posted Jun 27, 2015
This is a nice hotel. But the difference between 4 star and 5 star is the exceptional level of service. This hotel does not raise the level of service beyond your expectations. At $900 a room, you deserve to get the "everything is possible" attitude that truly great hotels provide. Lots of little things are less than perfect. I had a small incident and the door was open for them to step up and make me overly happy. Sadly they didn't. Or the staff is not empowered. Truly great hotels get this. I was recently at the Westin and when they found out we had a small misunderstanding, they immediately overcompensated, sent up champagne and a heavenly bed for my dog! You do get a free Bellini when you arrive...