Property entrance

Reviews of Oak Tree Inn

2 out of 5
Oak Tree Inn
788 W Huntington Dr, Monrovia, CA

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1002 reviews" "
Rating 8 - Good. 332 out of 1002 reviews" "
Rating 6 - Okay. 151 out of 1002 reviews" "
Rating 4 - Poor. 85 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rajeev

Good value.
Stayed 1 night in Apr 2024

8/10 Good

Bridget A, Monrovia

I like this hotel because of its location. Some rooms look more worn than others & even though it's non-smoking that smell never goes away. I had trouble with the elevator twice. I was on 3d floor & wanted to go to 1st loor/ground level but elevator never showed so I took my walker & gingerly made it down to the 2d floor very slowly. Voila, elevator on 2d floor took me to 1st floor. Going down stairs with a walker isn't something I'd wish on anybody.
Stayed 6 nights in Mar 2024

6/10 Okay

Miryam

Stayed 1 night in Mar 2024

6/10 Okay

David

Cheap
Stayed 1 night in Mar 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Salpi

Liked: Cleanliness, staff & service
The staff at the front desk are extremely nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Ernesto

Stayed 1 night in Mar 2024

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprised at how much we enjoyed our stay! Quiet and comfortable! Nightlight in bathroom came in handy as did the hairdryer attached to wall. Turn down service was a nice thing to see when we came back from a long day! I’ve stayed at many hotels and this was a first since (after Covid). Great location! Will stay here again. Price exceptional for the area! A very good bargain.
Stayed 2 nights in Mar 2024

8/10 Good

Frances

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was cheap. But time for fresh paint and replace furniture, worn out. Mattress to soft…foam.And hot.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gabriel, Pasadena

Stayed 2 nights in Mar 2024

8/10 Good

David

Stayed 1 night in Mar 2024

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed multiple times over the years and really enjoyed the renovated room. Staff is always friendly and knowledgeable.
Stayed 1 night in Mar 2024
Response from AGM on Mar 14, 2024
Thank you for your review and comment. We are always doing renovation to upgrade rooms to meet with the current standards.

2/10 Terrible

Donna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from AGM on Mar 14, 2024
Thank you for your review. I wish there was more to let us know how we did not meet your standard.

10/10 Excellent

Emily, Buckeye

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from AGM on Mar 14, 2024
Thank you for your review. Hope to see you again soon.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from AGM on Mar 14, 2024
Thank you for your review and comment. We work hard to give our guest the most comfortable and memorable stay.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGM on Mar 14, 2024
Thank you for your review, Hope to see you again soon.

2/10 Terrible

bedros

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGM on Mar 7, 2024
Thank you for your review. Sorry that we didn't meet your satisfaction. I wish we know more of the reason why you weren't satisfied.

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, bed was comfortable and it was quiet. Couldve used a couple more towels but other than that it was great!
Stayed 1 night in Mar 2024
Response from AGM on Mar 7, 2024
Thank you for your comment and review. More towels were available at the front desk if you needed more, but thank you againl

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 2 nights in Feb 2024
Response from AGM on Mar 8, 2024
Thank you for your comment and review. We hope to see you again soon on your next visit around town.

10/10 Excellent

Gregg, Lemon Grove

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant stay. Flawless check-in. Super clean room. Absolutely will stay here again!
Stayed 1 night in Feb 2024
Response from AGM on Mar 8, 2024
Thank you for your comment and review. We work hard to give our guests a pleasant and memorable stay.

10/10 Excellent

Lee Ann

Business traveler
Liked: Cleanliness, staff & service, amenities
Call the hotel direct for better pricing
Stayed 1 night in Feb 2024
Response from AGM on Mar 8, 2024
Thank for your comment and review. Although calling the hotel direct might give you better pricing. Third party reservation have discounted rates too. Sometimes lower than calling the hotel direct.

10/10 Excellent

Rikii

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. I had an issue with them finding my reservation but they stayed with me and helped and got me in a room.
Stayed 6 nights in Feb 2024
Response from AGM on Mar 8, 2024
Thank you for your comment and review. Comment like this makes all the staffs motivated to work hard and resolve and issues that might come about.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Stay there all of the time. Staff is great!
Stayed 2 nights in Feb 2024
Response from AGM on Mar 8, 2024
Thank you for your comment and review. We hope to see you again soon.

4/10 Poor

Nancy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place needs to be updated, it’s old. Bathroom has mold and there were two cockroaches in the tub
Stayed 1 night in Feb 2024
Response from AGM on Mar 14, 2024
Thank you for your comment and review. We are sorry that we didn't meet your satisfaction. Next time let us know ahead of time as we may be able to remedy the situation while you're at the hotel. As far as i know we don't have roach in the hotel, but we're having pest control company to take check the room just in case. Thank you again.

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The shower head was a little wonky, bed wasn’t as comfortable per my preference. Walls were thin so I can hear conversations from above and side of me. Overall, it wasn’t near perfect but it was still ideal. Place is clean. Room is a good size. I would stay again if I needed to for the price and location.
Stayed 1 night in Feb 2024
Response from AGM on Mar 14, 2024
Thank you for your review and response. We are working hard to up our room service such as renovation and maintenance to make sure we meet up with the standard. Hope to see you again soon and the next time to be perfect.

8/10 Good

R

Stayed 5 nights in Feb 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 1 night in Feb 2024
Response from AGM on Mar 14, 2024
Thank you for your review and comment. We are glad you enjoyed your stay. Hope to see you again soon.

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean spot for the night on business. Hot tub is hot (and the front desk guy was cool enough to go out in the rain to unlock the pool gate (I guess they figured nobody was going to use it in the rain)). Beds are comfy enough. Pillows are great. TV works. Breakfast starts at 6, so that's a bit late for us early risers/movers, but that's a me problem. Loads of eating options in easy walking distance, including a Starbucks right across the street. I'll likely stay here again (<1 mile from my office).
Stayed 1 night in Feb 2024

8/10 Good

CHANT

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

R

Liked: Cleanliness
Stayed 5 nights in Jan 2024

10/10 Excellent

Shanda

Liked: Cleanliness, staff & service, property conditions & facilities
Service and cleanliness is great
Stayed 1 night in Jan 2024

8/10 Good

roseann

Stayed 1 night in Jan 2024

10/10 Excellent

Sharon

Stayed 1 night in Jan 2024
Response from AGM on Jan 17, 2024
Thank you for your review. We really appreciate it. Hope to see your again soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all are welcoming, polite, helpful and friendly. Rooms are spacious, clean and very quiet. Elevator, hallways, staircases and parking lot are very clean. Parking lot is well lit. Location is great!! Close to freeway, shopping and lots of dining options which are all in walking distance. Definitely would recommend to others.
Stayed 4 nights in Jan 2024
Response from AGM on Jan 17, 2024
Thank you for your review and comment. We appreciate the comment specially as motivator to the staff. We hope to see you again soon.

10/10 Excellent

Marie

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from AGM on Jan 17, 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Humphrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good donuts and coffee. Friendly staff.
Stayed 8 nights in Dec 2023
Response from AGM on Jan 17, 2024
Thank you for your review and comment. We hope to see you again soon.

10/10 Excellent

Shannon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from AGM on Jan 17, 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Luke

Stayed 3 nights in Dec 2023

10/10 Excellent

Ila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from AGM on Jan 17, 2024
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AGM on Jan 17, 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, room comfort
Clean, comfortable and convenient
Nothing fancy but just fine for what we needed and priced as we needed. The beds were generally comfortable, the room was clean. Yes, its decor is dated and there is wear/tear on some things like baseboards and the bathtub drain (scratches etc) & dated curtains and furniture but everything was in working order. Refrig, dresser, tv w/ cable, separate vanity/sink from toilet/bath. All good. Outlets for device charging. Room 212, two queen beds, given additional towels when requested and also maid service when we hung sign out. Generally quiet and convenient to many restaurants and services if needed.
Stayed 3 nights in Dec 2023
Response from AGM on Dec 25, 2023
Thank you for your review and comment. I will be sharing this review and comment to the staff as a motivation to work even harder. Hope to see you again soon.

10/10 Excellent

Debbie

Traveled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from AGM on Dec 25, 2023
Thank you for your review, hope to see you again soon.

6/10 Okay

Hector

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AGM on Jan 17, 2024
Thank you for your review. We wish there was a comment letting us know in what ways we didn't meet your satisfaction.

10/10 Excellent

jazmine

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from AGM on Dec 25, 2023
Thank you for your review, we hope to see you again soon.

10/10 Excellent

Loren

Stayed 1 night in Dec 2023
Response from AGM on Dec 25, 2023
Thank you for your review, hope to see you again soon.

8/10 Good

John

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AGM on Dec 25, 2023
Thank you for your review, we hope to see you again soon.

8/10 Good

Maria

Liked: Cleanliness, staff & service
Response from AGM on Mar 14, 2024
Thank you for your review. Hope to see you again soon on your next visit.

10/10 Excellent

LaDonna

Traveled with group, Business traveler, Traveled with partner
Liked: Amenities
A comfortable room at a decent price for the area.
Stayed 1 night in Dec 2023
Response from AGM on Dec 25, 2023
Thank you for your review and comment. We really appreciate it. Hope to see you again soon.

8/10 Good

Esteban

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and good price.
Stayed 1 night in Nov 2023
Response from AGM on Nov 30, 2023
Thank you for your review and comment. We try our best to make our patron's stay as comfortable as possible. Hope to see again soon.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and location. Freeway access close
Stayed 1 night in Nov 2023
Response from AGM on Nov 30, 2023
Thank you for your review and comment. We hope to see you soon on your next visit in Monrovia, CA.