Ratings based on 2,982 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Close to central market

Posted Jul 25, 2016
Pros: it clean and presentable but not worth what I paid for it.
Cons: Parking . Free parking from guests. It costs $ 48 in parking per night at the hotel. They reduced it to $ 30 per night but still it is high.
Location: Central Market for crowded area with cheap food. Did not work for me but would be ideal for those who like authentic asian, mexican food.
it was ok as the hotel is not too far from everything else
4 out of 5
by A verified traveler from Aldwake

Nice hotel, guests need more directions

Posted Jul 25, 2016
I was told to take the Metro however front disc staff misdirected me to the exact location of the Metro and more importantly once I took the Metro which station to get off at as I was new to the Metro in LA and I needs to get to Sunset Blvd!! Also the courtesy shuttle driver was busy talking on his phone stopped unexpectedly to pick up a couple on our way to my Fly Away bus. I was pressed for time and he was not focused finally I arrived to my bus stop but I just have missed it inspite of the fact that I left plenty of time in advance.
Comment from Hotel Management
Jul 27, 2016 by Helen Simmons, General Manager, Hotel Management
We are truly sorry to hear about your experiences with our staff. Your feedback is greatly appreciated so that we can investigate the directions we have for the Metro, and ensure they are accurate. Your comments with our valet driver has also been shared with the management team to ensure we are sensitive to the needs of all our guests. We hope we will have an opportunity to provide you with a "wow" experience in the future.
4 out of 5
by A verified traveler from San Diego, CA

Nice hotel downtown. Perfect for business traveler

Posted Jul 22, 2016
Convenient location downtown. Would not recommend for families with kids since not much going on other than museums. Friendly staff.
4 out of 5
by A verified traveler from Hong Kong

Posted Jul 20, 2016
Clean and spacious hotel, prompt to offer help when needed. Convenient location near Metro and to Grand Central market where they have a very delicious Eggslut breakfast place.
5 out of 5
by A verified traveler

Posted Jul 17, 2016
Happy with location, Close by central market which my family and I enjoyed a night of food an music
5 out of 5
by A verified traveler from airport bound

Excellent hotel with helpful staff.

Posted Jul 16, 2016
Easy to get around on foot if you're used to walking. Toy helped get us situated for a comfortable stay. Only issue we dealt with was Uber's screwed up mapping that had the driver spinning around the tunnels and over- and underpasses around the hotel on two separate occasions. Shame on Uber. That digression aside, Omni was terrific.
5 out of 5
by A verified traveler from San Francisco

Nice and clean

Posted Jul 13, 2016
Check in and check out less than 2 minutes. Awesome. I like their fast services. Great. The hotel room is clean and well organized. The lobby water is refreshing and cool. I will recommended my friends, cousin and my co-worker to book Omni Hotel. I will come back next time.
Comment from Hotel Management
Jul 18, 2016 by Helen Simmons, General Manager, Hotel Management
We are delighted to hear you enjoyed your stay with us. We appreciate your recommendations, and we look forward to welcoming you back in the future.
5 out of 5
by A verified traveler from santa barbara

Downtown delight

Posted Jul 12, 2016
Pros: Location
Staying at the Omni in downtown LA is a treat. It is next door to MOCA and the Broad and down the street from the Mark Taper Forum, Ahmanson Theater and Dorothy Chandler Pavilion. The Grand Central market is a short walk away as are many wonderful restaurants. The staff is genuinely helpful and friendly , the rooms are large, comfortable and clean making it a relaxing and enjoyable time.
Comment from Hotel Management
Jul 13, 2016 by Helen Simmons, General Manager, Hotel Management
We are delighted to hear you enjoyed your stay, and the amazing sites surrounding us. We look forward to the opportunity to welcome you back soon.
5 out of 5
by A verified traveler

Posted Jul 12, 2016
Great very clean. Front desk excellent. It was a great experience.
5 out of 5
by A verified traveler from San Jose, CA

Very convenient for downtown LA

Posted Jul 11, 2016
Easy to access. Warm greeting and thoughtful room selection for me and my young family. Local restaurant Noe is great! Walking distance to everywhere downtown if you don't mind a few hills. We did it with the stroller, great workout. Very comfortable and enjoyable stay will look again.