I enjoyed the hotel when I go back to LA I will stay here again. The only thing that I didn't like was they held three nights and an extra $100 per night on my card. Also, I didn't like that the housekeeper did not clean the room.
Comment from Hotel Management
Oct 24, 2016 by Helen Simmons, Hotel Management
We are truly sorry to hear that your room was not cleaned. Your comments have been forwarded to our Housekeeping managers to further investigate what happened, and to ensure that it does not happen for future guests. We appreciate your feedback, and hope to have another opportunity to provide an experience that exceeds your expectations.