Ratings based on 3,097 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Posted Dec 1, 2016
relaxable stay in and very clean hotel room and it is in the center of the downtown Los Angeles.
5 out of 5
by A verified traveler from San Francisco

My favorite downtown LA hotel

Posted Nov 27, 2016
Very well run and comfortable hotel close to downtown cultural attractions and transportation.
3 out of 5
by A verified traveler from san jose ca

No parking lot available. Only valet parking.

Posted Nov 26, 2016
No public parking lot available. Only velet parking.
4 out of 5
by A verified traveler from US

Noisy room, above the pool pumps and equipment

Posted Nov 20, 2016
Hotel is very good, staff is excellent, room is comfortable, but we were given tha noisy room
5 out of 5
by A verified traveler from US

Very close to everything 👌🏻

Posted Nov 20, 2016
It was great, staff was very friendly and helpful. The free complimentary cookies were great too.
4 out of 5
by A verified traveler from New York, NY

Great location and value for the money

Posted Nov 9, 2016
I think the hotel facilities are overall good and the location is really what attracted me to this establishment. The team there is friendly, helpful, and the bell boy that helped us was particularly good. There were a few odd things about the room itself that are likely one-off situations, but it did impact our stay. The running water in the bathroom had a bad odor which we noticed along with the shower head pressure being less than ideal. Minor things, but hopefully something that can be improved in the future. The hotel pool area is also quite small and cramped so there are very few lounge chairs available if many people are outdoors.
Comment from Hotel Management
Nov 11, 2016 by Helen Simmons, General Manager, Hotel Management
Thank you for letting us know you enjoyed your stay and appreciated the attentive service from our wonderful associates. Your feedback is greatly appreciated to ensure that we provide improvements in areas that need more special attention. Helen Simmons, General Manager
3 out of 5
by A verified traveler from US

Posted Nov 7, 2016
Pros: The room had comfortable bed & pillows . The hotel has good room service.
Cons: having the room that I reserved (11 months earlier) available without a fight
4 out of 5
by A verified traveler from US

Nice visit

Posted Nov 3, 2016
Enjoyed stay. Convenient to nice museums. Wish they had free wifi.
4 out of 5
by A verified traveler

Perfect Downtown Hotel

Posted Oct 31, 2016
Excellent hotel , close to museums and galleries , excellent staff
5 out of 5
by A verified traveler from MX

Aguustoo!

Posted Oct 31, 2016
Pros: Su Ubicacion y las instalaciones y la serie3dad del pesonal
Cons: Nada todo estuvo Excelente sin problemas todo muy bien
Location: Comida (Garn central Market delicioso), Compras