Most Uber drivers do not know how to find this hotel. They got lost on several occasions.
Also, the 2 workers setting up the Valentines roses in the lobby were very rude when we asked them to take our picture in front of the display. We asked 3 times and they just ignored us.
Comment from Hotel Management
Feb 20, 2017 by Helen Simmons, General Manager, Hotel Management
We sincerely apologize for the treatment you experienced in our lobby. We have third party vendors who take care of our flowers, and will share your feedback with them to ensure they provide the same treatment to our guests that we pride ourselves on. We appreciate your understanding as well as your patience as we work with Uber on the directions they have listed for their drivers. We hope to have the opportunity to welcome you back soon.