Ratings based on 995 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Ithaca, NY

Run Down Hotel

Posted Aug 27, 2015
Pros: The only good thing about the hotel was the outstanding free breakfast,
Cons: Remodel the rooms
Stayed here last year and it was nice this year was completely different the room was run down it looked like maintenance had not been done for months, the carpet and couch were extremely stained. The pool had hair balls on the bottom that you could plainly see. All the ice machines in the complex were out of order or missing and the elevators were hot and smelled. The only good thing about the hotel was the outstanding free breakfast,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2015
This is a very good hotel. I would recommend others to stay there
2 out of 5
by A verified traveler

Not clean Dated

Posted Aug 18, 2015
Pros: Garden area
Cons: Everthing
Location: Good shopping resturant said.
Poor bed sleep number bed old not working. The Hotel is run down . Not even one star.
Comment from Hotel Management
Aug 19, 2015 by Management, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Park Inn by Radisson standards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Everything was good

Posted Aug 17, 2015
Everything was good. Would stay again if in the sam area
2 out of 5
by A verified traveler

High price, low quality

Posted Aug 14, 2015
Giant spider web above/at the door, unflushed toilet and no tv in the bedroom upon arrival. Clerk was looking into finding me a new room would call me back. 30 min later I went to the front where she was gabbing with a coworker, not looking for a suitable room for me. Get new room and there were no hand towels or washcloths. Shabby. I expected a lot more for the price. DO NOT STAY THERE!!!
Comment from Hotel Management
Aug 19, 2015 by Management, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Park Inn by Radisson standards.
2 out of 5
by A verified traveler

Posted Jul 30, 2015
except for the bed, the room and the furniture were in very bad condition. sofa soiled, drapes were also soiled, the chair in front of the desk was in tatters.
Comment from Hotel Management
Aug 2, 2015 by Management, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Park Inn by Radisson standards.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Looks nice but felt gypped.

Posted Jul 26, 2015
Pros: Beautiful exterior and swimming pool. Nice full breakfast, free wifi and parking.
Cons: The carpets need to be changed. Policy of giving up people's rooms has to go. Never experienced that.
Location: Small mall area nearby which has some really nice restaurants, including a mongolian BBQ place.
We made a reservation months ago for room with two double beds, but when we got there, we couldn't check in until 4:30 and then were told the room we had reserved was not available because a larger party that was in there "had an emergency", so we were given a room with a king-sized bed an a pull-out. The room was very dirty, the pull-out had springs poking into my kids' backs, and the sheets in the pull-out had not been changed. As a consolation, the management staff only offered that we could check out at 1pm instead of 11am.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2015
Pros: the way room is set up
nice set up bedroom and livingroom. but my room carpet terrible and couch falling apart
Comment from Hotel Management
Jul 28, 2015 by Management, Hotel Management
We know a good night’s rest is very important and we are sorry to hear you did not experience that due to the comfort of your bed. Thank you for taking the time to reach out to us. We hope for another opportunity to not just meet, but exceed your expectations.
2 out of 5
by A verified traveler from California

Hotel Worn Out

Posted Jul 18, 2015
The hotel has a beautiful lobby and courtyard and lots of potential but the hotel is in disrepair.
Comment from Hotel Management
Jul 20, 2015 by Management, Hotel Management
We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future.
2 out of 5
by A verified traveler from Phoenix

Posted Jul 17, 2015
Pros: Location. Nice pool.
Cons: Update furniture.
Location: Was there for a family reunion near by.
Old and damaged furniture. Hotel in need of updating. Pool nice. Good breakfast.
Comment from Hotel Management
Jul 20, 2015 by Management, Hotel Management
We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future.