Ratings based on 1,814 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Albuquerque, NM

Wonderful place to stay!

Posted Jul 30, 2016
Pros: The staff was incredibly kind and helpful and the location is amazing.
Cons: We did wish the cooler wouldn't keep turning off while we slept. (Economy mode)
Location: The pier was a fun outing - the food and shops were great. Found lots of unique stuff to buy!
We thoroughly enjoyed our stay. The sea lions were a fun surprise!! The pool and hot tub were delightful and the paddle boards were great fun. The room was quiet and comfortable, and we had a great view of the water. We would certainly stay here again!
5 out of 5
by A verified traveler from toronto

Great Location and wonderfull Staff

Posted Jul 4, 2016
Cons: The bath room was a bit dated and could see some upgrades.
Was there with my son on a graduate trip and the staff was just amazing. We enjoyed specially the bikes to ride for free and did some wonderful tours at the beach promenade.
Comment from Hotel Management
Jul 5, 2016 by The Portofino Hotel & Marina, Hotel Management
Thank you for staying at the Portofino Hotel and Marina. Congratulations to your son on his graduation! We value your feedback and will inform our staff. We are glad you were able to use the bikes and explore Redondo Beach. We can't wait to serve you again! Warm Regards, The Portofino Hotel & Marina
4 out of 5
by A verified traveler

great location. could use some updating

Posted Jun 28, 2016
Pros: location
Cons: update it
Location: excellent location - lots to do - bike ride along harbor and beach
It is worth it to be right on the ocean with the seals barking and the boats going by. The food at the restaurant is excellent.
Comment from Hotel Management
Jul 5, 2016 by The Portofino Hotel & Marina, Hotel Management
Jan, thank you for staying at The Portofino Hotel and Marina. We are so pleased to hear you enjoyed your stay with us. There are many activities to participate in and enjoyed the seals and boats. Thank you for the kind words about BALEENkitchen. We will let our team know you enjoyed your dining experience. We can't wait to serve you again. Warm Regards, The Portofino Hotel & Marina
4 out of 5
by A verified traveler

The location was excellent for our purposes

Posted Jun 27, 2016
Pros: Its' smallness, views, décor, staff, beds and shower, landscaping.
Cons: counter space in the bathroom.
Location: We were visiting family.
The hotel is lovely. We could have used more counter space in the bathroom. The shower and beds were excellent. We missed having a convenient location for breakfast, at least we weren't told of any place to find breakfast. The elevator was a little scary with it's drops and clanking. Staff was excellent and we enjoyed the large sitting room near the lobby.
Comment from Hotel Management
Jul 5, 2016 by The Portofino Hotel & Marina, Hotel Management
Thank you for staying with us. We apologize we did not meet your expectations with our accommodations. We value your feedback and will let our team know. For future stays, please visit BALEENkitchen across from our lobby to enjoy breakfast with the view of the marina. We are glad you enjoyed our Living Room and our staff provided excellent service. We hope to serve you again soon! Warm Regards, The Portofino Hotel & Marina
5 out of 5
by A verified traveler from orange county, ca

Loved the ocean view

Posted Jun 10, 2016
Great location. Walking distance to pier and restaurants. Right off the water. Redondo beach marina. Clean room. Comfortable. Friendly staff. Bar and restaurant on the property. Pool. Lovely decor, lobby. Definitely coming back!
Comment from Hotel Management
Jun 20, 2016 by The Portofino Hotel & Marina , Hotel Management
kjacobo, thank you for staying with us. We are pleased to hear you enjoyed your stay and were able to walk to the pier and restaurants. We can't wait for you to visit us again! Warm Regards, The Portofino Hotel & Marina
3 out of 5
by A verified traveler

Nice hotel

Posted Jun 7, 2016
Would have enjoyed the experience had the weather been better. Hotel staff could have been foreright about valet
Comment from Hotel Management
Jun 20, 2016 by The Portofino Hotel & Marina, Hotel Management
Thank you for staying at The Portofino Hotel and Marina. Our staff does their best to inform our guests about valet. We apologize for the inconvenience. We hope you give us another opportunity to serve you again. Warm Regards, The Portofino Hotel & Marina
3 out of 5
by A verified traveler

Posted Jun 1, 2016
This was near enough to what we needed. Rooms were slightly dated. Not many amenities in room. No full length mirror. Small closet/ only 2 drawers. And we had paid for an ocean front room. Lobby offered infused water, but in AM only had coffee on weekend...not weekdays. Would not have paid hotel price. Glad we went through Expedia!
Comment from Hotel Management
Jun 6, 2016 by The Portofino Hotel & Marina , Hotel Management
Thank you for staying at The Portofino Hotel & Marina. We apologize we did not meet your expectations. We value your feedback and will give it back to our team. We hope you give us another opportunity to experience the best of the Portofino. Warm Regards, The Portofino Hotel & Marina
4 out of 5
by A verified traveler from wales

Great hotel

Posted May 29, 2016
Pros: Clean.good food.good location.
Cons: Give reduction for the rooms without any view plus the parking as usual in the states are getting more expensive. So many hidden taxes parking etc.
Location: Great location great food local
Great hotel stayed here before. Decided to have room overlooking the marina but ended up behind the trees. No view . Food good hotel good. But someone has to lose out on the view and it's about 15 rooms or more behind trees.
Comment from Hotel Management
Jun 6, 2016 by The Portofino Hotel & Marina, Hotel Management
Gordon, thank you for choosing to stay at The Portofino Hotel & Marina. We are happy to hear you enjoyed our hotel. We apologize for not meeting your expectations. We hope you give us another opportunity to serve you. Warm Regards, The Portofino Hotel & Marina
5 out of 5
by A verified traveler from Southern California

Location, Location Water view from all rooms

Posted May 2, 2016
Pros: Everything was great and I will be back again
Location: You are located in King Harbor and close to the great beaches and fun beach towns
Very charming hotel, good food and entertainment. Close to everything in the south bay.
Comment from Hotel Management
Jul 5, 2016 by The Portofino Hotel & Marina, Hotel Management
Thank you for staying with us. We are so pleased to hear you enjoyed your experience with us and will be back again. We are conveniently located near the beautiful fun beach towns. We can't wait to serve you again. Warm Regards, The Portofino Hotel & Marina
5 out of 5
by A verified traveler from Downtown L.A.

Beachfront Hotel

Posted May 2, 2016
Portofino was the perfect getaway location! I live 30 mins away in downtown L.A. and felt I was far away to feel relaxed from the city life. The service was top notch! Definitely coming back!
Comment from Hotel Management
Jun 20, 2016 by The Portofino Hotel & Marina, Hotel Management
Thank you Alex for staying with us. We are so pleased to hear you enjoyed your stay and will be coming back. Thank you for posting the beautiful photo of the sunset. We can't wait to serve you again. Warm Regards, The Portofino Hotel & Marina