Ratings based on 605 Verified Reviews

4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted May 1, 2017
Overall good hotel no complaints definitely will stay again
Comment from Hotel Management
May 5, 2017 by Amanda F., Hotel Management
Thank you for your appreciated feedback! We're so pleased you enjoyed your visit and look forward to welcoming you back next time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and very close to everything.

Posted Apr 14, 2017
Very friendly staff and clean rooms and hotel the breakfast could have been a little better but overall good hotel! I would stay there again.
Comment from Hotel Management
Apr 26, 2017 by Amanda F., Hotel Management
Thank you for your honest feedback. It's wonderful to see that you enjoyed your stay, and we will certainly consider changes to create a better experience during breakfast. See you next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Apr 10, 2017
Great location room size very good and clean. Friendly staff. I enjoyed the nice complimentary cookies at reception
Comment from Hotel Management
Apr 26, 2017 by Amanda F., Hotel Management
Thank you for being our guest, and we look forward to seeing you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, a little dated but super clean.

Posted Mar 27, 2017
My experience was really good room was nice and clean.
Comment from Hotel Management
Mar 27, 2017 by Amanda F., Hotel Management
Thank you for taking the time to provide your feedback. Our team appreciates hearing that you enjoyed your experience, and we thank you for being our guest. Warm regards, Amanda Fulton General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice, comfy hotel. Great breakfast!

Posted Mar 25, 2017
Great staff. Large clean room. Great location. Breakfast was delicious.
Comment from Hotel Management
Mar 27, 2017 by Amanda F., Hotel Management
Dear Susie, Thank you for your valued review. We're delighted that you enjoyed your stay and look forward to welcoming you again next time. Best, Amanda Fulton General Manager
3 out of 5
by DeChandra

Probably won't stay again

Posted Mar 12, 2017 on Hotels
Carpet Beetles in the room, cut my leg with a bottle I broke the staff was very helpful.
Comment from Hotel Management
Mar 13, 2017 by General Manager, Hotel Management
Thank you for taking the time to provide your feedback, and it's so wonderful to know that our team helped provide you with great guest service. We appreciate your comments and will certainly look into your concerns. Thank you for being our guest. Amanda Fulton General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Terribly

Posted Mar 6, 2017
Pros: The free breakfast was great. Covers protein / carb needs to start the day.
Cons: The back exit could be 24hr access with card. Right now it's only until 4:30.
Location: Great local restaurants and shops around the hotel. Walk a little further towards the ocean and you are in the heart of hermosa beach.
AWESOME! Don't want this hotel be be overcrowded for our next stay. The hotel was much better than I had expected. Clean, quiet (at night), comfortable with all amenities. It was a quick 10 min walk to Hermosa beach and had anything you would need within a 5 min walk. We stayed on the second floor farthest away from the ocean and don't think there is a view at the hotel that you can't see the ocean. Onsite parking was a bonus.
Comment from Hotel Management
Mar 9, 2017 by Amanda F., Hotel Management
Thank you, from all of us, for your wonderful feedback. We are delighted that you enjoyed your visit and had the chance to take advantage of our amazing neighborhood. Thanks again and see you next time! Best, Amanda Fulton General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle Australia

will stay again

Posted Mar 3, 2017 on Wotif
Pros: it was within walking distance to beach, extremely comfortable, clean and friendly staff
Cons: for a 3 star hotel nothing, it met all expectations and then some
Location: Hermosa Beach is a lovely area, with some excellent eateries
it was a rainy day, so couldn't really get out and about untill till room ready as I arrived at hotel early and because another room was ready the friendly staff let me check in early at minimum upgrade charge. This was extremely welcomed as I had just finished a long flight. The hotel is clean and comfortable and its this kind of professionalism that travelers want from their hotel and I will definitely stay at this hotel again when in LA
Comment from Hotel Management
Mar 6, 2017 by Amanda F. , Hotel Management
Thank you for your wonderful feedback. I'm so pleased that our team assisted you in checking in early after a long flight, and we very much appreciate you choosing the Quality Inn & Suites during your visit to Hermosa Beach.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento

Nice hotel with very friendly staff!

Posted Feb 24, 2017
Pros: Friendly staff, great parking.
Cons: The stairway area was partially outdoor and it was wet due to the high volume of rain A way to seal this off completely from rainfall would be great.
Location: We did not do anything in the immediate area.
My wife and I booked using Expedia. We were in the area earlier than we expected and the Quailty Inn and Suites allowed us to check in early and essentially spend the morning in our room (it was 9:30 or 10AM). We decided to check out early due to the weather being awful in LA. However, the Quality Inn staff was more than happy to accommodate our request for an early checkout.
Comment from Hotel Management
Mar 3, 2017 by Amanda F., Hotel Management
Dear Max, Thank you for your wonderful 5 out of 5 review! We appreciate you choosing our hotel for your recent trip to Hermosa Beach and hope that the weather didn't cause too much of an inconvenience. Thanks again!
4 out of 5
by A verified traveler

Posted Feb 17, 2017 on Hotels
The overall hotel is nice. The staff was very friendly and helpful. The room was a good size and comfortable. The free breakfast was really simple and did not have much variety.
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
Thank you for being our guest and for taking the time to provide your honest feedback. We are delighted you enjoyed your visit and hope to see you again soon. Warmest Regards, Amanda Fulton General Manager