Dirty room, horrible customer service, scary
Posted Nov 8, 2016
Do not stay here! Find somewhere else! We had a horrible experience at this hotel. When we got to the room the door to the room was open (door opens directly to the outside). The bed had not been cleaned, neither had the bathroom. We informed the front desk and he said that the room had been cleaned. We showed him the room and he made lots of excuses. He put the dirty soap in the trashcan and said that the room was fine. We couldn't believe it! We asked if we could switch rooms or could the cleaning service come back and do the room again. He said the cleaning service was already gone and there were no other rooms. We saw that there were other empty rooms that night, by the way. He was unbelievably rude. Also, the location of this hotel seems like it would be good but the street is actually in a dangerous area and is very sketchy if you are walking there at night. Do not stay in this hotel. You will regret it!