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Staying in Los Angeles is pricey and you have to be ready to get charged for things (like parking) that you may not get charged for in other places. This hotel offered far more services without extra charges, had free parking, was clean, the grounds appeared secure, even though it is in more of an industrial type neighborhood. It wasn't immediately accessible to I-5, but close enough to get to it and leave without a lot of hassle. Staff was attentive and friendly. Breakfast was ample and staff kept it well-stocked during breakfast hours.
Marlena
Stayed 1 night in Apr 2024
Response from Erika on Apr 23, 2024
Dear guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
10/10 Excellent
oscar
Apr 20, 2024
Everything it’s super nice
oscar
Stayed 1 night in Apr 2024
Response from Eduardo on Apr 21, 2024
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. Looking forward to your next stay with us!
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
The property was kept clean. The room was spotless when I arrived. I used the gym during my stay and that was also spotless. The free breakfast had great selection and everything I needed to do during my business trip was nearby. The staff was also very friendly and helpful. I would absolutely stay here again.
Claudia
Stayed 2 nights in Mar 2024
Response from Erika on Mar 23, 2024
Hi Claudia! Cleanliness and attentive hospitality are two of our core values, so we’re thrilled to hear that you experience both during your stay. We can’t wait to see you again.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Clean, smoke free smell.. breakfast was perfect and staff very nice. Will definitely stay again in the future.
Erendida
Stayed 3 nights in Mar 2024
Response from Erika on Mar 23, 2024
Hi Erendida! Cleanliness and attentive hospitality are two of our core values, so we’re thrilled to hear that you experience both during your stay. We can’t wait to see you again.
Everything was really good,clean and the staff was great
Luis
Stayed 3 nights in Feb 2024
Response from Erika on Mar 8, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Anne Krystel
Feb 13, 2024
Anne Krystel
Stayed 7 nights in Jan 2024
Response from Erika on Mar 23, 2024
Dear Anne Krystel,Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Patrick
Jan 25, 2024
Patrick
Stayed 5 nights in Jan 2024
Response from Eduardo on Jan 28, 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
10/10 Excellent
Houman
Business traveler
Jan 20, 2024
Liked: Amenities
Houman
Stayed 2 nights in Jan 2024
Response from Eduardo on Jan 21, 2024
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
The first room I got was not fully cleaned, I asked for a change of rooms and they were kind enough to get me a diferent room and when they did the room service they did not sweep the bathroom floor and the carpet was not fully vacumed. But staff was friendly for sure.
Maria
Stayed 2 nights in Jan 2024
Response from Eduardo on Jan 14, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon
Nice Hotel, clean and comfortable. The breakfast area gets really busy and not well kept. The busyness is most likely duevto cruisers coming and going.
Yolanda
Stayed 1 night in Nov 2023
Response from Eduardo on Dec 31, 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!
10/10 Excellent
Lorenzo
Dec 14, 2023
Lorenzo
Stayed 1 night in Dec 2023
Response from Eduardo on Dec 31, 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
The hotel room was great, but we did not get the room key becuz the front desk told us the machine was down, cannot generate the room key for us, very inconvenience as we need to staff walk us to our room every time to open the room door for us. EV charger in the parking lot was broken and not working, the faucet at the sink in our room was broken (it cannot turn off once you turn it on, very challenged when u see the water is running and u can’t turn it off), the building look nice, free breakfast was great but then the hotel do need some work done.
Gladys
Stayed 1 night in Nov 2023
Response from Erika on Nov 29, 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We apologize about our key system, but our EV charger it is working. We hope to have you back as our future guests.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 562-806-4777.Sincerely, Erika
the overall stay was excellent,,we had a minor problem with the front desk,, that they couldn't fix,,,Hotel general manager "Ramy Ebrahim" got involved and personally corrected the problem,,,totally satisfied hotel and service,, with definitely be staying at this hotel when we come back in December,, 10 out of 10 thank you
Shane
Stayed 4 nights in Sep 2023
Response from Erika on Sep 30, 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
The room was large, clean and comfortable. Breakfast has a long list of items offered with the dining area large and bright. The air freshener could be muted a bit. Overall, this hotel is a thumbs up!👍👍👍
Bernard
Stayed 1 night in Sep 2023
Response from Erika on Sep 18, 2023
Thank you for taking the time to write a review of your stay.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Thank you for taking the time to write a review of your stay.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
10/10 Excellent
Kyung
Sep 10, 2023
Liked: Cleanliness, staff & service, room comfort
Kyung
Stayed 5 nights in Sep 2023
Response from Erika on Sep 18, 2023
Thank you for taking the time to write a review of your stay.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
4/10 Poor
Daniel
Aug 25, 2023
Disliked: Staff & service
Daniel
Stayed 3 nights in Aug 2023
Response from Erika on Aug 31, 2023
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
10/10 Excellent
Amelia
Traveled with family and small children, Traveled with family
Thank you for taking the time to leave us your feedback. We value your feedback as we strive to improve every day. We hope to have you back as our future guests.
Everything was so clean and the whole place smelled really nice and welcoming. The breakfast options were top notch. Highly recommend this place. Thank you all for being so nice, from the front desk to the kitchen staff and the maintenance folks.
Judy
Stayed 2 nights in Jul 2023
Response from Eduardo on Aug 6, 2023
Thank you for the wonderful review, we’re so glad you and your family enjoyed our stay. looking forward to your next stay with us!
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
8/10 Good
ANTONIO ISIDRO
Jul 29, 2023
ANTONIO ISIDRO
Stayed 2 nights in Jul 2023
Response from Erika on Aug 1, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
We all enjoyed our stay staff is very friendly and the free buffet is a plus. Very comfortable beds.
imelda
Stayed 4 nights in Jul 2023
Response from Erika on Jul 18, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.