Posted Nov 18, 2016
First of all the smell was so bad, and the air conditioning wasn't working. Hotel asked me to pay extra USD 10 for the room change 'cause they have sold out same type of rooms, but the hotel was pretty empty. Anyway, I had paid USD10 and had room changed, but the room wasn't ready. They asked us to come down to the front desk to pick up the towels. The carpet was dirty and there was ant in the bath room, and the noise. Anyway I had a terrible experience, I don't want to recall!
Comment from Hotel Management
Nov 22, 2016 by Guest Relations Manager, Hotel Management
It is so sad that we failed to meet your satisfaction following your visit here in our hotel. Your feedback on the status of clean, AC unit and your overall experience here with us will be verified and trust that your feedback will be addressed accordingly. We hope to have the opportunity to serve you again soon.