Ratings based on 325 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from canada

Very insatisfied

Posted Jan 15, 2017
Firstly there was to be a business center but there was no printer and they expected to upcharge for printing. It was noise throughout the night. Had to clean the laminate floor as it was not cleaned or swept in some time. The tv did not work at first and then later on the remote could not shut the tv off. All minimal things but too many of them. Smoking happening next to a nonsmoking room. Not a pleasant stay.
Comment from Hotel Management
Jan 21, 2017 by Manager, Hotel Management
Thank you for bringing your concern to our attention, I do apologize for failing to meet your expectations on the accommodation and services. I hope we could have the opportunity to serve you better.
1 out of 5
by A verified traveler

I would not recommend this place

Posted Jan 13, 2017
A business Center was advertised but only had a computer to use. We needed 4 sheets printed for which he wanted payment. Had to clean the laminate floor which was not cleaned in some time. Got ready to watch tv in bed and now the tv won't work. Administration came and replaced the remote which was good until we could not turn it off for sleeping. Just unplugged it. We had a non smoking room with smokers at the door and smoking in their room. Very frustrating and not necessary.
Comment from Hotel Management
Jan 21, 2017 by Manager, Hotel Management
I do apologize for the inconvenience you experienced. Trust that your review will not go unnoticed as this will be escalated for verification and corrective measure. We will do our best to make your next visit a better experience. Kind regards.
2 out of 5
by A verified traveler from c

Nice area and nice room but not private

Posted Jan 12, 2017
I was greeted by staff member at check in but i was hoping to be told about breakfast or any perks to my room/stay. The staff member didn't have the room I had available but gave me a room with two beds. It was my first time there, so I was hoping for a little more guidance. I wasn't given any info except my room key and parking permit. I went to my room and had to start working on my laptop but the wifi wasn't working, it was so slow. So I decided to shower, it was kind of clean but I still used my antibacterial wipes. I got a phone call asking about my room by the staff member and I said it was ok. I didn't find the need to complain yet. Finally the wifi worked but then stopped again. I got backed up with my work deadlines and I wanted to call the front desk but there was no ext or number guide to call. I waited and waited, I asked the different staff member and he told me that it normally doesn't work or it's slow. I was so mad, no solution. I had to ask my boyfriend to bring my router all the way from Fontana, so I can finish my work. He stayed in the room with me and brought beers and food to celebrate my promotion. We fell asleep and at 8am, a hotel cleaning person was knocking nonstop and opened our door while I was wearing a nightgown. It was an invasion of privacy and I was horrified. I quickly packed up my stuff and even fixed my bed. I checked out and told a female staff member about it and she said "sorry, do you want a phone number?" i want a refund or free stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manteca, CA

Vacation

Posted Jan 10, 2017
Pros: All of it.
Cons: none
Location: awesome
Stuff made my family stay amazing.Stuff made my family stay amazing.Stuff made my family stay amazing.
Comment from Hotel Management
Jan 17, 2017 by Manager, Hotel Management
Thank you again for your feedback! I am very glad that your entire stay was an amazing experience. Thanks for your positive feedback taking note of our staff's effort to attend to you well. We hope your next trip will be another chance for us to accommodate your lodging needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles ca.

Great hotel for the price

Posted Dec 18, 2016
Stayed there for a night with a friend who needed to be back in Hermosa beach next morning and it was a very comfortable stay. No carpeting in the room which I thought was great..if I have to stay again I will use them
Comment from Hotel Management
Dec 20, 2016 by Guest Relations Manager, Hotel Management
Dear Greg, Thank you for staying with us. It is heartwarming to hear that you were comfortable and happy with the accommodation we provided you. Let us know if you need assistance on your next visit, someone from our team will attend to you promptly. Thank you for your kind remarks about our guest room. Happy Holidays!
3 out of 5
by A verified traveler

Worst internet ever!

Posted Dec 13, 2016
The room was run of the mill Ramada Inn...you know? The WiFi was a major bummer and drove me nuts!
Comment from Hotel Management
Dec 20, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I apologize for the inconvenience you experience following your visit here in our hotel. The issue with wifi connection unfortunately is the area we are not authorize to rectify other than our ISP. This matter was already called to their attention and was resolved. I hope we could have the chance to serve you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Santa Maria,CA

Wonderful helpful staff. Great location.

Posted Dec 11, 2016
All the hotel staff was awesome. So helpful and considerate. Breakfast was waffles, cereal, juice, bagels, fruit and coffee. Room was very clean and well kept. I let the kids run around after a bath. The flooring was awesome! Only down side was underground parking. But I felt safe.
Comment from Hotel Management
Dec 20, 2016 by Guest Relations Manager, Hotel Management
Dear Sherry, Thanks so much for the excellent rating you posted for our hotel. We will do our best that your future visits will be as pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Good size room for the 4 of us. Clean n quiet. Wit

Posted Nov 28, 2016
Bathroom could have been a little bigger. There were 4 of us. 2 adults n 2 kids. Overall very satisfied We plan to come back here.
Comment from Hotel Management
Dec 20, 2016 by Guest Relations Manager, Hotel Management
Dear Allan, Thanks so much for staying here in our hotel and for giving us positive rating! We will do our best to make your next visit a better experience. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Reasonably priced motel not far from beach

Posted Nov 25, 2016
Pros: The free parking and location was a major plus
Cons: Newer towels and limiting the smoking areas would be nice. Ash trays on all outside tables
Location: This motel is about 3 blocks from Redondo Beach and the pier. Good walking/biking paths and I understand bike rentals are available somewhere.
Visited an old friend who had no extra room for me. So searched for a place near her, and reasonably priced. The Ramada Limited in Redondo Beach was perfect. Stayed 5 nights, and enjoyed a quick walk down to the beach each morning. Breakfast was usual fare, but lots of hot coffee, and yogurt was always there. The bed was comfortable. Kept the window opened due to odor in room.... couldn't place it. Smoke?? Towels were very thin and small, but usual for a 3 star local. In all, it was perfect for me.
Comment from Hotel Management
Dec 20, 2016 by Guest Relations Manager, Hotel Management
Dear Elaine, We thank you for your time in completing our survey and for giving us your feedback following your visit. Your feedback on our towels are noted, we will do our best to make your next visit a lovely experience. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great location, good hotel

Posted Nov 23, 2016
Room was adequate, just what we needed for a one night stay. A lot of road noise. The morning buffet was adequate, nothing spectacular. All in all a nice room.
Comment from Hotel Management
Dec 20, 2016 by Guest Relations Manager, Hotel Management
Dear Earl, Thanks so much for taking the time to share with us your review following your visit. Your feedback will be forwarded to our management team, I assure you that this is addressed accordingly. We hope to see you again soon.