Ratings based on 1,101 Verified Reviews

3.5 out of 5
75% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

A place to sleep, nothing more

Posted Apr 21, 2017
Dirty bedspread, broken patio screen door lock, beat up bathroom walls, broken shower curtain rod, room door shows daylight coming through around edges. Overall, the pictures online do not represent the room provided.
1 out of 5
by A verified traveler from Oxnard, CA

Needs upgrades.

Posted Apr 21, 2017
Pros: Location
The rooms are old and overused. The flooring is cheap and warping. Toilet seat was broken.
2 out of 5
by A verified traveler

Posted Apr 12, 2017
Pros: The location was great.
Cons: Clean the rooms properly.
The hotel room was filthy. I am glad it was for only one night.
Comment from Hotel Management
Apr 24, 2017 by Manager, Hotel Management
We appreciate your time in sharing the details of your recent experience with us. I regret however that you were displeased with the condition of clean in the room you stayed in. Your feedback will be called to the attention of our housekeeping team for corrective measure. I hope you will allow us to serve you better in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santa Monica

Posted Apr 9, 2017
Not much to say checked in late left early nice clean staff was accommodating nothing really to complain about it's a hotel room I would recommend to anyone
3 out of 5
by A verified traveler from New York

Not what you see online

Posted Mar 29, 2017
Hotel was very run down. Not nearly as nice or comfortable as it seems online. We felt quite unsafe in the room. The complimentary shampoo bottle had dust on it. The fan in the bathroom sounded like an airplane taking off, it was so loud. The microwave was straight out of 1980. The wall-mounted television had several loose wires hanging out from it. Several blocks from the beach, and immediate surroundings of hotel are quite sketchy. Hotel's complimentary breakfast was also very disappointing and nothing more than self-made waffles and toast and cereal. Hotel is fine for a desperate one night stay, but I'd recommend spending a little more to stay somewhere nicer.
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
I regret that you were not very pleased with the accommodation and services we provided during your visit. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
3 out of 5
by A verified traveler

Hotel close to beach, but no internet

Posted Mar 26, 2017
Staff very accommodating for late arrival. Internet down entire 2 night stay, had to be asked to come back next morning to sign for credit card charge because Internet down; got it back quickly for business, but never during stay for guests--made booking other local trips more challenging. Rooms a bit dingy, but included continental breakfast a nice addition and free on site parking was convenient.
Comment from Hotel Management
Apr 8, 2017 by Manager, Hotel Management
It means a lot to us that you've taken the time to share your review following your stay here in our hotel. We will do our best to make your next visit a better experience. Thank you very much for your 2 night stay in our hotel.Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in Redondo Beach

Posted Mar 24, 2017
The room was fairly clean and comfortable. The sink area had been updated but the room with the shower and toilet could use an update. I liked that the room had a ceiling fan and the Wifi was fast enough to stream movies which was a plus. I would stay here again if I was visiting the area.
Comment from Hotel Management
Apr 1, 2017 by Manager, Hotel Management
Thank you for the positive feedback score you posted for our hotel. Your feedback on the status of amenities in the guest room you occupied will be checked, I apologize for the oversight. This will be addressed properly. Thank you for staying here with us.
2 out of 5
by A verified traveler

Overpriced for what it was

Posted Mar 20, 2017
Hotel stafff was great but room was not so. Bed was uncomfortable, bathroom old and dirty, and towels had stains on them. Spend the extra $50 and stay at the redondo beach hotel. This hotel felt more like a motel with everyone smoking in the courtyard you have to walk thru to get to your room.
Comment from Hotel Management
Apr 1, 2017 by Manager, Hotel Management
We appreciate the time you've taken to give us your insightful review. Feedback from guests are valuable to us, I assure you that your comment on the bed, status of guest room you stayed in will be verified for corrective measure.
1 out of 5
by A verified traveler

Do not stay here

Posted Mar 18, 2017
How do I put this gently, there's really no way to. This hotel is a dump. There were stains on the sheets, on the pillows, on the comforters. The chairs were so dirty and stained that I would not let anyone sit on them. The shower curtain was covered in mold. The floor although there was no carpet, was still filthy. There was absolutely no room to move around, there were two queen beds in the room but one of them was pushed up so close to the sliding doors to let you out side that you couldn't even get to the doors to get outside if you wanted to. There were people living in their cars in the underground parking. There was a smoking area right outside of our main level room door so you could smell smoke. I need this place is such a joke and we paid $140 Canadian to stay in it. The only reason why we did end up sleeping there was because we didn't arrive until 1 PM and had no other option or else I would've paid the extra money and found somewhere else. Trust me do not waste your money
Comment from Hotel Management
Apr 1, 2017 by Manager, Hotel Management
We appreciate your time in completing this review for our hotel. Please know that we value your feedback, and issues our guests’ shared are taken very seriously particularly by our management. We hope to have the opportunity to serve you again. Kind regards.
3 out of 5
by A verified traveler from Alliston, Ontario

1 night stay in Redondo Beach

Posted Mar 17, 2017
Pros: Continental Beach, near the beach and free parking
Cons: Condition of the facility
Location: Walking distance to the beach
Very basic motel near the beach. The room was quite small, and needed some work but was clean and the bed was comfortable. The continental breakfast met our needs perfectly.
Comment from Hotel Management
Apr 1, 2017 by Manager, Hotel Management
It was lovely to hear that you were pleased with the breakfast choices. Thank you for staying here at our hotel. We will do our best to make your next visit a better experience. Kind regards.