Nice facilities and great breakfast.Friendly staff
Posted Dec 23, 2016
I would have given this place 5 stars but when we first arrived our puppy found 2 baggies, one with dog treats and one with something unrecognizable under our bed. I needed to heat something up and the pan I was going to use did not feel clean so I went to wash it and there was no dish cloth or sponge. The phone and lamp in the living room area were both left unplugged. Our son was using the fold out sofa bed to sleep on at night and there were no linens in the room for the bed. All these items were addressed with a pleasant attitude by hotel staff. All mattresses were switched out during our stay (a scheduled event, not because there was a problem) and the contractors left 3 or 4 sharp tipped screws on the floor, which our puppy found and tried to eat. We still don't know if she swallowed one but she is fine so I suspect not. This was a big concern for us at the time, though. Once these issues were taken care of our stay went very smoothly. The breakfast was really exceptional and there was a comfortable lounge area. The pool area was perfect for us to eat at because we could have our pup with us. The staff, including reception, security, kitchen staff, grounds keepers, and housekeeping, were all very friendly, pleasant, and accomodating.Having security around also was comforting to us.