Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Aug 19, 2016
Pros: Location
Cons: Replaced the AC
Location: Ok
AC to loud we could not sleep well., this it is enough, to reject the hotel
Comment from Hotel Management
Aug 21, 2016 by Brad Cleveland , Hotel Management
Traveler, Thank you for your feedback in regards to your recent stay.As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our apology for AC noise.We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue. Thank you once again for your feedback and we look forward to serving you again when ever travels may bring you to the area.
4 out of 5
by A verified traveler from Denver, Colorado

Great location off I5

Posted Aug 9, 2016
Pros: The location of this hotel is excellent with some great restaurants within walking distance.
Cons: All staff should be trained to make guests feel right at home. John and Justin made us feel very comfortable.
Location: The access to interstate 5 is great. There are plenty of restaurants within walking distance as well as a shopping mall.
We had a pleasurable experience at this hotel. Most of the staff was friendly and courteous. John and Justin were very welcoming and ensured we were taken care of. There appeared to be executive staff but they were stiff necked.The breakfast menu was average compared to other Residence Inns we have stayed at around the country. The room was clean and comfortable.
Comment from Hotel Management
Aug 15, 2016 by Brad Cleveland , Hotel Management
Joe, Thank you for your feedback in regards to your recent stay at the Residence Inn. I am glad John and Justin were able to make you feel welcomed. We are fortunate to have team members who go out of their way to make our guest feel right at home. I do apologize for any inconvenience you may have experienced during your stay. We look forward to seeing you during your future travels to the area. Happy Travels.
3 out of 5
by mark b

Posted Jun 22, 2016 on Hotels
Comment from Hotel Management
Jun 27, 2016 by Brad Cleveland, Hotel Management
Thank you for your feedback in regards to your recent stay at Residence Inn.
5 out of 5
by A verified traveler from Bakersfield, CA

Great experience, and awesome facility.

Posted Jun 20, 2016
Pros: Room, Breakfast, Pool
Cons: N/A
Took the kids overnight to the Los Angeles area - the room was great for all 5 of us. Enjoyed the pool, and awesome breakfast.
Comment from Hotel Management
Jun 20, 2016 by b, Hotel Management
Dennis, Thank you for your feedback in regards to your recent stay at the Residence Inn! I am glad to hear that your stay was a great experience for you and your family. That is our ultimate goal! We look forward to seeing you during your future travels to the Santa Clarita area!
5 out of 5
by Riaz Surti from Los Angeles

Breakfast was great

Posted May 31, 2016 on Hotels
Breakfast, rooms and location were great
4 out of 5
by A verified traveler

Posted Jan 15, 2016
Cons: A nonstick pan would be an awesome addition to the kitchen.
We love staying here when we visit our daughter in college. The rooms are clean and spacious, the staff are friendly and helpful-a favourite hotel of ours for sure! Plus we can make our own dinner if you choose to. Love it here!
Comment from Hotel Management
Jan 18, 2016 by Brad Cleveland , Hotel Management
Thank you for your feedback in regards to your recent stay. I do apologize for any inconveniences you have experienced during your stay. We are doing our best to make sure this is not an accruing issue. I am glad to hear that you do enjoy your stays with us and we look forward to seeing you again during your future travels to the area.
4 out of 5
by SANDRO R from Curitiba

Bom hotel

Posted Jan 8, 2016 on Hotels
Bom hotel, café da manhã simples e bom
Comment from Hotel Management
Jan 12, 2016 by Brad Cleveland, Hotel Management
SandroR, Thank you so much for your feedback in regards to your recent stay. I am glad to hear that you enjoyed your stay! We look forward to seeing you during your future travels to the Santa Clarita area.
4 out of 5
by A verified traveler

Posted Dec 15, 2015
Couldn't ask for a better staff. Anything we needed they were happy to help with. Clean hotel.
Comment from Hotel Management
Dec 15, 2015 by Brad Cleveland , Hotel Management
Thank you so much for your feedback in regards to your recent stay at the Residence Inn Santa Clarita Valencia! We pride ourselves on the level of service we can provide to you. We hope to see you during your future travels to the Santa Clarita area !
5 out of 5
by A verified traveler

Best suite around.

Posted Dec 6, 2015
Pros: Adequate space for kitchen and bath, good work space. Staff very helpful and very good with the dog.
Cons: More towel bars in bathrooms! A small shelf and hooks just inside the door for keys, etc..
Traveling cross country recently I stayed in multiple hotels. Residence Inn was by far the best. Best infrastructure (set up of kitchen, bath, and other space) and great staff.
Comment from Hotel Management
Dec 7, 2015 by Brad Cleveland , Hotel Management
Thank you so much for sharing with us about your recent stay at the Residence Inn Santa Clarita. I am glad to hear we exceeded all of your expectations. We look forward to seeing you during your future travels to the Santa Clarita area.
5 out of 5
by A verified traveler from San Diego, CA

Best suite!

Posted Nov 16, 2015
Everything I expected & more! I can't wait for our next visit & to book the suite!
Comment from Hotel Management
Jul 20, 2016 by Brad Cleveland , Hotel Management
Michelle, Thank you for taking the time to share with us about your recent stay at the Residence Inn Santa Clarita! I am glad to hear we were able to exceed all of your expectations! We look forward to your future travels in the area!