Posted Oct 17, 2016 on Orbitz
Checking in to older hotel, but staff was friendly that day and helpful. Wondered at time why I was asked multiple times how many people would be in the room. Kept awake most of 1st night by talking in parking lot and cars coming and going. Found out from family later that this is a weekend "party" hotel, drugs and drinking by young people. Sure enough when we came back to room Sat night, a room had door open with room full of people. Same noise/coming and going that night. Found out from family later that this is a weekend "party" hotel, drugs and drinking by young people. Felt very uncomfortable about being in room, didn't want to leave until daylight. On checking out advised clerk that I wanted to speak with manager, he asked about problem. Explained what happened, he said we should have told them. Asked why they can't hear it in the office, his only answer is it's quiet in there they don't hear anything. Also said we were entitled to credit, he said we should have checked out Sat....refused to credit any part of our account for the inconvenience and lack of rest we'd expected from the facility.