Ratings based on 1,605 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alameda, CA

Older, but so close to our intended destination

Posted Aug 24, 2015
Pros: Proximity to Universal Studios.
Cons: It needs updating. It is showing it's age.
Location: Universal Studios, Hollywood is right there. That was our destination. Outside of that I could not say.
The hotel is older, but we knew that going in. It's super close to Universal Studios, our intended destination, so that was all that really mattered. The staff were really helpful, and very nice people. The rooms were pretty quiet, which is important to me, so that was a plus. I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Waking distance to Universal Studios

Posted Aug 24, 2015
Everything you'd expect from a mid-budget hotel. Nice pool, Comfortable rooms, restaurant average and a little spendy. Can't beat to location though if you want an affordable stay close to the theme park.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2015
Good stay, excellent location for Universal and Hollywood.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Very nice hotel

Posted Aug 17, 2015
Pros: Everything.
Cons: The Bellhop showed up to take my luggage. I told him that I was only 5 minutes from being ready. He left and never came back. I took my own to the car
Location: Universal Studios theme park. Universal City, California
Great hotel. Great food. Only there for one night.
4 out of 5
Recommended
for Everyone
by A verified traveler from 兵庫県

便利

Posted Aug 16, 2015
ユニバーサルまで徒歩で行けるのが最高でした。前日にチェックインして朝は部屋の窓からの景色とユニバーサルのトランスフォーマーのエントランスを見ながら並んで食べました。夜遅くまで遊んでも安全に歩いて帰れました。冷蔵庫がないのとWi-Fiが無料でないのが残念でしたが、贅沢な気分を味わえました。11階に宿泊しましたが、立地のせいで多少の騒音はありました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice but Noisy

Posted Aug 14, 2015
Pros: very close, close enough to walk club access was great too with evening snacks and continental breakfast
Cons: it's very outdated, it needs a makeover
Location: universal studios
there is so much construction going on! beeping all night long and couldn't figure out how to drive in the driveway to go to hotel there was much going on.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to Universal Studios

Posted Aug 12, 2015
Great experience with hotel and distance to where we wanted to visit.
1 out of 5
by A verified traveler

Worst hotel I have ever stayed at

Posted Aug 11, 2015
I can't believe how expensive this hotel was and how horrible the room was. Mold on the showers the tub was dirty. The floor in the room wasn't even level. It was on a slant just trying to get out of the door. I was extremely disappointed. I'm writing this not to sound like a snob, but to prevent someone else from making the mistake I did and waste money.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, close to park

Posted Aug 11, 2015
Hotel was a bit outdated and definitely on the older side, but the staff was so kind and always willing to help.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Nice Hotel with free shuttle service to Universal.

Posted Aug 10, 2015
The staff was very friendly and accommodating. The Hotel itself was nice overall but starting to show some wear. With all the people that stay there though it could be worse. We will happily stay here again.