Left me standing in the parking lot!
Posted Sep 28, 2016
I booked this motel on Expedia at about 2 pm that afternoon. I showed up after a long drive at 1:10 am. The office lights were on, but the door was locked. I proceeded to stand at the door and ring their doorbell (and eventually bang on the window as well) for ten minutes. No answer. I called Expedia. They called the motel. I watched the phone ring inside the office, with no answer. I banged on the door and rang the doorbell incessantly for another ten minutes. Expedia called them again. Finally, a guy walks into the office from the backroom, bleary eyed, answers the phone, sees me at the window, and lets me in. He claimed "I am here 24 hours" and LIED, claiming he has been here the whole time and there is no way he kept me waiting. He never even apologized. SO offensive!
The room lacked a basic bedside lamp, so you cannot get in bed until AFTER turning off the overhead light using the switch by the front door. Also the ice machine requires two quarters to get any ice! Unbelievable! The mini-fridge also lacked a basic freezer (most such fridges have a tiny freezer compartment, where you can at least re-freeze your cooler inserts) Also, they claim to have a pool/jacuzzi, but DO NOT.
They claimed to have WIFI, but I never tried it. Because I was too tired after standing in the parking lot freaking out for 20 minutes in the middle of the night, wondering if I was going to have to sleep in my car.
Otherwise, it was your basic crummy motel room, in decently clean condition.