Ratings based on 328 Verified Reviews

4.5 out of 5
87% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
Great stay in a lovely hotel; no free wifi though..,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Beautiful hotel and room, great location and restaurant was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, Ca

An oasis in the middle of the city

Posted Apr 12, 2017
The room was large and well appointed. The staff was friendly and helpful and the pool, restaraunt and lush landscaping made for a relaxing stay. Highly recommended
5 out of 5
by A verified traveler

Posted Feb 1, 2017 on Hotels
I can't wait to go back. Best hotel bed EVER! The service was phenomenal, and the grounds were gorgeous.
1 out of 5
by A verified traveler from boston

Over-rated!

Posted Jan 21, 2017
This place was highly recommended to me so I indulged in a room here during my recent stay in LA. I was treated badly by the staff the whole time. I felt unwelcome and when there was a huge mistake and my room was stripped (no linens) when I got home from dinner on my final night, the front desk staff made no effort to make it right, instead I was told it was my fault since I had the "do not disturb sign" on my door in the morning and was forced to wait in the hallway while the maid threw a sheet on the bed and this was not the experience I bargained for. Stay anywhere else.
5 out of 5
by A verified traveler

Posted Jan 19, 2017 on Hotels
Awesome place, close to Sunset where I worked that evening
5 out of 5
by Jason

Posted Jan 17, 2017 on Hotels
Everyone was perfect there. Staff. Location. Hotel.
2 out of 5
by A verified traveler from San Diego

Not a Secluded all-suite LA hotel off Sunset Strip

Posted Jan 16, 2017
Pros: Staff were friendly and the hotel was clean.
Cons: Change the description to match the property. A hot tub would be nice.
Location: Location is great. Walking distance to the hot spots in West Hollywood.
There are many hotel options in West Hollywood and I thought the Sunset Marquis at $400 would have been great. The photos and the description implied that the hotel was an all suites hotel. Imagine my surprise when I opened the door to find a very basic room in a hotel that describes itself as an "all-suite" hotel. I travel frequently and I can assure you this was not what I would define as a "Suite". When I express my concern to Expedia the hotel responded with "you booked our "standard room". Say what?
3 out of 5
by Damien

Neato rock history

Posted Jan 12, 2017 on Hotels
Cool history. A lot of cosmetic upgrades.
5 out of 5
by A verified traveler

A jewel

Posted Jan 7, 2017 on Hotels
Service, the spa and the rooms were just impecable!