Ratings based on 232 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Great staff, good location

Posted May 19, 2017
Good location on Sunset with a great staff. The rooms are becoming a bit worn and dated. I've stayed here at least 30 times and it was the first time in years that I wasn't greeted with a "welcome back" or a complimentary upgrade (or an explanation that the house was full). The single window in my room had a view of the hotel's trash bags. Dimitri and his staff in Tower Bar are always superb and make you feel right at home.
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas, NV

Dog Friendly

Posted May 9, 2017
Pros: Friendly staff. Clean rooms. Restaurant served excellent food.
The staff was excellent. We brought our German Shepherd and she was treated like royalty. There is a dog park next door which was very convenient. The hotel is very detailed oriented. Turn down service had cookies and water bottles at bedside.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, location and service

Posted May 5, 2017
Josh Morgan and David Kerr at desk were awesome. Great service , friendly and professional. Thx guys for the the service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Private and Personal

Posted Apr 10, 2017
Pros: Everything, absolutely everything. I am ready to move in there!
Cons: Nothing at all.
Location: I cannot really. I stayed in the Hotel. That was all I needed.
Not inexpensive, but who doesn't need to live in an ivory tower once in their lives? Quiet with the greatest panoramic views of Downtown all the way to Century City. Coffee table book outlining the history of the Hotel. A trememndous sense of preservation and LA celebrities and notoriety. Staff are quirky, friendly, themselves.
Comment from Hotel Management
Apr 19, 2017 by Kelley , Hotel Management
Thank you for the kind feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

My first time

Posted Mar 21, 2017
Pros: The staff
Cons: Nothing
Location: I wrote about it for me
It was the first time choosing the Sunset Tower. I thoroughly enjoyed my visit. The staff was exceptional and I was most comfortable. I had an appt. on La Cienega and the hotel was located perfectly for me. I will look forward to another stay
Comment from Hotel Management
Mar 23, 2017 by Kelley , Hotel Management
Thank you for the kind feedback Nancy! We look forward to welcoming you back again soon! Best, Kelley Gattis
5 out of 5
by James

Posted Feb 26, 2017 on Hotels
My wife and I spent two nights for a little stay-cation. It was great. Neat building, comfortable room, friendly staff. We took advantage of the spa also and it was awesome. It's a great area to explore. Hiked the Hollywood hills, walked Sunset and hit some great restaurants. We like to "urban" hike too an check out the neighborhoods. The Melrose design district is walkable and even Beverly Hills. Caught some comedy at the Comedy Store right down the block. Had a few celebrity sightings. We will definitely be going back.
Comment from Hotel Management
Mar 16, 2017
Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, New York

Sunset Tower was Wonderful!

Posted Feb 22, 2017
Pros: Staff. Location. Comfort.
Location: On Sunset Boulevard, close to all things West Hollywood, including good restaurants, clubs, and shopping.
Staff was very, very friendly and helpful, even calling us after we checked out to let us know that we left something behind (and that they put aside for us for later in the day when we had a chance to retrieve it). Centrally located, nice facilities, room was very comfortable, including the bed which was an 11 on a 1 to 10 scale. Great stay.
Comment from Hotel Management
Mar 16, 2017 by Ivana, Hotel Management
We are so happy to hear that you enjoyed your stay with us! We hope to have you back soon.
5 out of 5
by Deborah

Posted Feb 14, 2017 on Hotels
Wonderful service and helpful staff at every step.
Comment from Hotel Management
Mar 16, 2017
Thank you for your feedback! We hope to have you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Lots of history

Posted Dec 7, 2016
No vegan food options - got a salad minus the meat and cheese and still charged me full price.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2016 on Hotels