Ratings based on 500 Verified Reviews

3.3 out of 5
64% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 4, 2018
Comment from Hotel Management
Jun 8, 2018 by Pam, Hotel Management
Thank you for choosing to stay with us recently and for taking time to leave your response.We look forward to seeing you again soon.
1 out of 5
by A verified traveler

Posted Jun 4, 2018
Bad experience. For $150 a night. The ac unit was making a lot noise. They gave me a fan couldn't sleep. Manager wete so rude. Never would go back again.
Comment from Hotel Management
Jun 8, 2018 by Pam, Hotel Management
Thank you for taking time to review your recent stay with us.We are sorry that AC unit in your room was not working properly,I think we were sold out that night otherwise we would have changed your room.Sorry for the inconvenience.
3 out of 5
by A verified traveler

Posted May 31, 2018
Room was very dusty , floors were dirty and found a cockroach in the restroom
Comment from Hotel Management
Jun 14, 2018 by Pam, Hotel Management
Dear Guest,Thank you for the review,We are terribly sorry we failed to meet your expestations.We take pride in the cleanliness of our rooms and in the overall experience we provide to our guests.We wish you had let us know about all these issues during your stay we would have checked why the room was left like that and changed you room right away.Our property is treated by ECOLAB pest control company on regular basis.Once again We do apologize for the inconvenience.
3 out of 5
Recommended
for Everyone
by A verified traveler

convenient

Posted May 29, 2018
This hotel is very close and convenient for my relatives to stay, but the hotel bathroom was wet, and not cleaned well. It smelled like wet towels.
Comment from Hotel Management
May 30, 2018 by Pam, Hotel Management
Dear Guest,Thank you very much for your feedback,we always appreciate the time our guest take to review their stay.We are sorry that the bathroom in your room does not appear to have been prepared to our usual high standard and we will ensure that our housekeeping manager is aware of your comments.We wish you had let us know about this issue during your stay so we could have shifted you to another room.We do apologize for the inconvenience you experienced during your stay and hope this does not prevent you from staying with us in the near future.
5 out of 5
by A verified traveler

clean quier well kept ..good value

Posted Feb 28, 2018 on Hotels
Better than you would expect at this price point breakfasthad all the essentials
Comment from Hotel Management
Mar 8, 2018 by Pam, Hotel Management
Dear guest, Thank you your feedback on your stay at our property , it is truly rewarding to get satisfied guests with positive feedback. we work really hard on daily basis to better ourselves and provide the best customer service possible.Looking forward to your next stay with us in the near future.
3 out of 5
by A verified traveler

Posted Feb 27, 2018
Pros: Quiet
There on a weekend. Second floor was quiet even on a busy street.
Comment from Hotel Management
Mar 14, 2018 by Pam, Hotel Management
Dear Guest, Thank you for the review and we appreciate your feedback.We are glad to hear that you found our property quiet and comfortable , looking forward to having you with us soon again.
4 out of 5
by A verified traveler

I thought it was just fine

Posted Feb 23, 2018 on Hotels
I was only there cuz of work
Comment from Hotel Management
Mar 16, 2018 by pam, Hotel Management
Dear Guest,Thank you for staying with us.Looking forward to your next stay with us in the near future.
3 out of 5
by A verified traveler from san francisco

Posted Feb 21, 2018 on Orbitz
Lot of wind came in from the door bottom and the side as there has a big gap. The bathroom faucet is hard to open and hot/cold is opposite control.
Comment from Hotel Management
Mar 14, 2018 by Pam, Hotel Management
Dear Guest,Thank you for the review. We are terribly sorry we failed to meet your expectations.we have already started working on correcting the issues.Your experience is not an indication of how we normally do business and we will work to provide a more consistent experience in the future.
1 out of 5
by A verified traveler from SIMI VALLEY, CA

DISGUSTING

Posted Jan 4, 2018
Pros: Nothing
Cons: Everything
THE ABSOLUTE MOST DISGUSTING MOTEL I HAVE EVER STAYED. DIRTY, BLOOD STAINED SHEETS, DIRTY CARPET, AND ROOM SMELLED HORRIBLE!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay close to Roe Bowl!

Posted Jan 3, 2018 on Orbitz
Pros: It was very clean and recently updated and remodeled. Everything worked, they had double-paned windows which screened out street noise.
Cons: There was fair amount of noise transmitted through the walls and ceiling from adjacent rooms.
Location: To be honest, it is not in a "destination" location, but there are a number of good restaurants withing walking distance (i.e.one mile).
We were greeted and checked in by a friendly and professional employee, who was quick to let us know that they would be starting breakfast service at 4am (!!!!) rather than the usual 6am, to accommodate the folks getting up way early to go to the Rose Parade. We thought that was kind accommodation for their customers.