Ratings based on 186 Verified Reviews

2.8 out of 5
58% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great location

Posted Jan 30, 2017
It was a pretty okay hotel for a one night stay. It's great walking distance to local foods and stores.
Comment from Hotel Management
Feb 3, 2017 by Manager, Hotel Management
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel, and finding our location convenient. We would be delighted to serve you again. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Calexico Ca.

I liked the location

Posted Jan 27, 2017
Pros: Mainly the location, and the person in the front desk help to change a smoking room for a Non smoking room. Thanks to him.
Cons: Is Ok
Location: Go to the Hollywood Blvd and walk watching the start with the names of famous people.
Nice hotel and very close to Palladium where we attend a concert, also this hotel liked to my family, nice free internet.
Comment from Hotel Management
Feb 1, 2017 by Manager, Hotel Management
It is wonderful to hear that you enjoyed your stay with us and found your stay comfortable and convenient. It would be lovely to hear from you again .
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland, Ohio

Good

Posted Jan 19, 2017
The room was good, with enough facilities. The only main problem is that the hotel didn't have enough parking spots.
Comment from Hotel Management
Jan 24, 2017 by Manager, Hotel Management
Thank you for taking the time to share with us your recent review of our hotel. We apologize for the inconvenience of the lack of available parking areas during your visit but I hope that we were able to make the rest of your stay with us a worthwhile experience. Thank you again and we look forward for your next trip.
1 out of 5
by A verified traveler

Never again

Posted Jan 7, 2017
We only slept for two hour 12 am to 2 am the room was so disgusting We got out of there back on the road slept at a rest stop lol I was so tired I had no energy to complain
Comment from Hotel Management
Jan 9, 2017 by Guest Relations Manager, Hotel Management
Dear guest, It's important for us to impress our guests and your comments will make this goal that much more attainable. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five-star experience.
3 out of 5
by A verified traveler from VANCOUVER

Walkable distance from metro station

Posted Dec 28, 2016
Very helpful and nice front desk staff. BUT the WIFI is too slow. And the water temperature in the shower is not constant, changes every about 2 minutes, sometimes hot and sometimes cool. I personally don't like yellow lights.
Comment from Hotel Management
Dec 29, 2016 by Front Desk Manager, Hotel Management
Dear Chris, I apologize for the inconvenience due to the issue with our wifi connection during your visit here in our hotel. Please know that we value your business, we will do our best to make our next visit a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Staff are very helpfull rooms are decent

Posted Nov 24, 2016
We stayed 3 nights my partner and i. The staff was very polite and helpfull to us.. they allowed us to drop off our bags and check in early as soon as our room was ready. Location is decent not too far from everything.. a lil ghetto but thats LA for ya lol.
Comment from Hotel Management
Jan 9, 2017 by Guest Relations Manager, Hotel Management
Dear Ced, We thank you for taking the time to share with us your review following your visit here at our hotel. am happy to learn that you enjoyed the value and quality of our offerings. We hope to have the opportunity to serve you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 13, 2016
Pros: Stayed at this hotel because we wanted to be between Sunset Blvd and Hollywood. Close to restaurants and a grocery store. Bonus was the subway was a block away for us to use to get to Universal Studios
Cons: The hotel was fine for what we wanted. No problems
Location: Grocery stores, restuarants, gas stations and subway (train)
Comment from Hotel Management
Jan 9, 2017 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for rating our hotel so highly! It means a lot to hear from guests who are satisfied with all of our services and amenities. We look forward to serving you again!
2 out of 5
by A verified traveler from Los Angeles

Roaches in room

Posted Nov 6, 2016
Pros: Quiet neighborhood, close to restaurants. Free coffee and toast in the mornings from 7:00 to 10:00 am
Cons: Better customer service, lady at front desk could have hang up her cell phone and help with my check in
Location: Close to hollywood blvd
Comment from Hotel Management
Jan 9, 2017 by Guest Relations Manager, Hotel Management
Dear Jeorge, t's important for us to impress our guests and your comments will make this goal that much more attainable. It is our sincere hope that you will one day return to see how your comments have affected our direction in reaching our ultimate ambition of giving each guest a five star experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Surprised

Posted Nov 1, 2016
Pros: access to where I was going.
Cons: slow elevator
Quiet, clean, everything I needed for a long weekend. I am coming back next trip to L.A.
Comment from Hotel Management
Jan 9, 2017 by Guest Relations Manager, Hotel Management
Dear Karen, Thanks so much for the lovely remarks and excellent feedback score you posted for our hotel. Please know that we value your business, we will do our best to make your next visit a better experience. Kind regards.
2 out of 5
by A verified traveler from Hemet

Posted Oct 17, 2016
Pros: Close to Universal studios and Hollywood Blvd
Cons: AC unit gave out as soon as it was turned on. Woke up covered in sweat it was so hot.Very few power outlets. Place was sketchy...
Location: Lots of stuff to do near by, however the whole area is kind of sketchy...
I was honestly expecting a better hotel, but being that this was around Hollywood, it was not what I had expected.
Comment from Hotel Management
Oct 24, 2016 by Guest Relations Manager, Hotel Management
Dear Hope, It is sad that we failed to meet your satisfaction on the services and accommodation we provided you. I sincerely apologize for the inconvenience due to the problem with the AC in the room you stayed in. We will do our best to make your next visit a much better experience. Please inform our staff for your concerns on your next visit. Have a lovely day.