Ratings based on 538 Verified Reviews

3.3 out of 5
62% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
The hotel was pretty nice, 8 brought my dog(pay 20$) the one thing that I didn't like was that as soon as 9 am hit they put all breakfast away and started cleaning the coffee machine
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Dear guest, Thank you for sharing your feedback. Your comment about the breakfast service will be called to the attention of concerned staff, I apologize if you were not able to enjoy the meal. I hope you will allow us to serve you better in the future. Kind regards.
5 out of 5
by A verified traveler

Clean room+friendly staff+breakfast=win, win, win!

Posted Nov 7, 2016 on Hotels
Bed was very hard but otherwise a very clean and spacious room. Easy check-in, friendly staff. I'll happily stay there again and will likely do so next week.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear guest, It is truly heartwarming to hear that we met your satisfaction following your visit here at our hotel. However, your comment about our bed will be verified and addressed by our management team accordingly. We hope to have the opportunity to serve you again.
1 out of 5
by A verified traveler

Posted Nov 6, 2016 on Hotels
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear guest, I am sorry to hear that we did not meet your approval on the quality of accommodation and services. We will verify what took place to address your feedback accordingly. Kind regards.
4 out of 5
by A verified traveler

Posted Nov 2, 2016 on Hotels
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear guest, it is heartwarming to hear that you were pleased with your stay at our hotel. We will do our best to make your next visit a much better experience. Kind regards.
2 out of 5
by A verified traveler from US

Hotel is 30 minute drive from Six Flags

Posted Oct 30, 2016
Room was average, nice wood or laminate flooring, breakfast included waffles, cereal & fruit, thin walls, we could here everything going on!
Comment from Hotel Management
Nov 9, 2016 by Guest Relations Manager, Hotel Management
Dear F, Thank you for staying with us. I regret that you were not completely pleased with your experience at our hotel. We will do our best to make your next visit a better experience. Kind regards.
3 out of 5
by A verified traveler from Las Vegas, NV

You get what you pay for

Posted Oct 25, 2016
Pros: Close to restaraunts, six flags, and mall. Plenty of channels to watch.
Cons: Front desk staff was rude. Air conditioning unit kept blowing out rocks. Hard beds. Can hear into hallway.
Location: 20 minutes from six flags and westfield mall.
Comment from Hotel Management
Nov 9, 2016 by Guest Relations Manager, Hotel Management
Dear A, I am very sorry to hear about your experience at our hotel. Your comment on the front desk staff's behavior will be escalated, I apologize for the discomfort you felt. We appreciate your time in sharing this review to us. We hope to see you again soon. Kind regards.
5 out of 5
by A verified traveler

Cozy hotel

Posted Oct 24, 2016 on Hotels
I was happy with my stay at the Super 8 in Santa Clarita. The room was very nicely updated. It comfortable. I would stay there again.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear guest, I am very glad to hear that we succeeded in providing your accommodation needs. Thank you very much for this lovely review, we will make certain your next visit will be another fine experience. Kind regards.
2 out of 5
by A verified traveler

Posted Oct 24, 2016 on Hotels
Bed was hard as a rock
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear guest, I regret that you were uncomfortable with our bed. We welcome forthright comments from our guests, I assure you that your next visit will be another fine experience. Kind regards.
4 out of 5
by A verified traveler

Great place

Posted Oct 24, 2016 on Hotels
My stay was great very nice. Rooms are freshly updated. Received a odd call later in the night regarding a non smoking deposit that was for gotten. I was upset due to hour but understood when I stepped into hallway and smelled cigarettes. How ever this hotel was solid in all other aspects. Nice staff and fantastic central location.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear guest, It is fantastic to learn that we met your approval on the quality and value of our accommodation and services. I apologize however that our staff called you on odd hour for the smoking deposit that was overlooked, we will make certain this is avoided moving forward. We hope to see you again soon. Kind regards.
3 out of 5
by A verified traveler from Chandler, Az

Not bad

Posted Oct 11, 2016 on Hotels
It was a good stay and served it's purpose and was inexpensive. Nothing to fancy but perfect for needing a place to sleep and going to Magic Mountain. The parking spaces are very little so have to park away from other cars so my car wouldnt get dented. Great steakhouse within walking distance! Last day of trip, which was a Tuesday, asked for a late check out because I had a serious eye infection in which my eye was swollen shut and had to go to ER over. Front office was not very accommodating and said they could give me 30 extra min. Check out was 11 and they only gave me until 1130 and could clearly see that I had a serious medical issue. Still was only allowing an extra 30 min. on a Tuesday. Most places usually give you until noon and the place wasn't busy. Not very friendly at the front desk or personable.
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear guest, It is rewarding to hear that you were comfortable with the accommodation we provided you during your visit. Thank you for sharing your thoughts about your stay, I regret however that parking was a challenging experience for you. It would be wonderful to see you again soon.