Ratings based on 296 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
83% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pleasant Hill, CA

Close to Magic Mountain

Posted Aug 23, 2015
Room was clean. Staff were decent and friendly. I asked for more pillows and they only had one left. I was disappointed with that and the bed was pretty hard. TV was nice but real small. Breakfast included cerial, bread, waffles, cinnamon roll(super 8), apple juice, yogurt, oatmeal, and bananas. Pool and hot tub were nice. I would stay there again.
Comment from EPC
Aug 29, 2015 by Manager, EPC
Hi Andrew, Thank you for your feedback. We apologize for the inconvenience this must have caused you. We apologize that you were not able to enjoy as much. We will take note of your feedback and we will see on how we can improve for your convenience and satisfaction. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. We want you and all our guests to get your money’s worth and even more. Again, we sincerely apologize. Have a pleasant day.
4 out of 5
Recommended
for Everyone
by A verified traveler from santa clarita, ca

Close to everything

Posted Aug 14, 2015
Check in was quick and easy. Breakfast was included! Room was clean. Bed was a bit hard to me, could use a cushion top. Nice size refrigerator and microwave in room. Excellent value.
Comment from EPC
Aug 27, 2015 by Manager, EPC
Hi Guest, Thank you very much for sharing your review. We are very much delighted that you enjoyed your stay. Thank you for appreciating our amenities and facilities. As for the bed, we apologize if you did not like it. We will see on how we can improve for your convenience and satisfaction. We want all our guests to be happy and satisfied. Thank you for choosing our establishment. We are looking forward to serving you again. Cheers and have a great day.
1 out of 5
by A verified traveler

Avoid this hotel.

Posted Aug 3, 2015
Pros: Nothing to like about this facility. Avoid it like the plague.
Cons: Everything, including the staff. The front desk person's rudeness was indicative of the facility itself.
Location: Location was convenient. That is the only positive statement I can make about this place.
Never stayed at a Super 8, and never will again. This wasn't a bucket list item, but one of necessity. We needed a room for an overnight stay before starting our cross country trek, and not too many places would take a vehicle towing a trailer. Room was very small, the bathroom old and cramped, and the shower head incorrectly installed; I've never been in a tub where the shower head was at chin level (no, this was not an ADA compliant room or facility). Towels were exfoliating devices, better suited for woodworking projects than bathing.
Comment from Hotel Management
Aug 7, 2015 by Manager, Hotel Management
Hi Guest, Thank you for your feedback. We are sorry you feel that way. We will see what we can do so we can improve for your satisfaction and convenience. We will take note of those points you have mentioned and we will see what we can do so this kind of incident wouldn't ever happen again. It is our honor to serve you. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Again, we apologize. Have a pleasant day.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and close to six flags.

Posted Aug 2, 2015
Great hotel, service, and area. Spacious room. The area was only 20 min away from six flags. The staff was helpful and friendly. Checking in and out was very easy. They have free wifi that works.
Comment from Hotel Management
Aug 7, 2015 by Manager, Hotel Management
Hi Penv, Thank you very much for having the time to share your review. We are very happy to know that you enjoyed your stay. We aim to provide you and all our guests the best quality customer experience you all deserve. We want you and all our guests to enjoy your stay and get your money's worth and even more. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Thank you for choosing our establishment. We are looking forward to your next visit. Cheers and have a great day.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2015
Rooms need update. Front desk gal not very accommodating heavy smoking smell free breakfast skimpy !!
Comment from Hotel Management
Aug 7, 2015 by Manager, Hotel Management
Hi Guest, Thank you for your feedback. We apologize for the inconvenience this must have caused you. We are sorry you feel that way. We will take note of those points you have mentioned and we will see what we can do so this kind of incident wouldn't ever happen again. We aim to provide you and all our guests the best quality customer experience you all deserve. We want you and all our guests to enjoy your stay and get your money's worth and even more. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Again, we apologize. Have a pleasant day.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
Pros: convenient to where I needed to go
Cons: better pillows,
Location: plenty places to eat around, and there are stores close by
It was good enough for what we needed . close to places to eat and stores. It was away from freeway .
Comment from Hotel Management
Aug 7, 2015 by Manager, Hotel Management
Hi Guest, Thank you for your feedback. We apologize for the inconvenience this must have caused you. We are sorry you feel that way. We will see what we can do so we can improve for your satisfaction and convenience.We aim to provide you and all our guests the best quality customer experience you all deserve. We want you and all our guests to enjoy your stay and get your money's worth and even more. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Again, we apologize. Have a pleasant day.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from New York

Ok

Posted Jul 25, 2015
Pros: Comfortable
Cons: The smell in the lobby and breakfast
The new owner is very nice but I think it can be better, the TV didn't hade good volume I don't know what was wrong with it The room was clean, that matter more to me They don't have good breakfast!
Comment from Hotel Management
Aug 7, 2015 by Manager, Hotel Management
Hi Kathya, Thank you for your feedback. We apologize for the inconvenience this must have caused you. We are sorry you feel that way. We will see what we can do so we can improve for your satisfaction and convenience.We aim to provide you and all our guests the best quality customer experience you all deserve. We are honored to serve you. We want you and all our guests to enjoy your stay and get your money's worth and even more. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Again, we apologize. Have a pleasant day.
1 out of 5
by A verified traveler from California

STAY AWAY

Posted Jul 23, 2015
I had to sleep in my clothes because the sheet were dirty. There were lights out in the bathroom and over the desk. There was dirt on the walls. The toilet had to be cleaned before sat on.
Comment from Hotel Management
Aug 7, 2015 by Manager, Hotel Management
Hi Brian, We will see what we can do so we can improve for your satisfaction and convenience. We will take note of those points you have mentioned and we will see what we can do so this kind of incident wouldn't ever happen again. It is our great honor and pleasure to serve you. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Again, we apologize. Have a pleasant day.
1 out of 5
by A verified traveler from f

Get a can of Lysol!

Posted Jul 17, 2015
The staff was nice enough, but this place had a stench. It was filthy to be honest. I was surprised how gross it really was. I seriously bought a can of Lysol at the local store and disinfected the room before going to bed.
Comment from Hotel Management
Aug 7, 2015 by Manager, Hotel Management
Hi Guest, Thank you for your feedback. We apologize for the inconvenience this must have caused you. We will take note of your feedback and we will see what we can do to so this kind of issue wouldn’t ever happen again. Thank you for appreciating our customer service. It is our great honor and pleasure to serve you. We want you and all our guests to be happy and satisfied. Your satisfaction is very important to us. Again, we sincerely apologize. Have a pleasant day.
3 out of 5
by A verified traveler from Moscow, ID

Cheap hotel with pool

Posted Jul 8, 2015
Pros: The king-sized bed was large and comfy. There was a desk, mini-fridge, microwave, and air-conditioning!
Cons: The water pressure could be fixed and a little brighter lights would help in the rooms.
Location: Santa Clarita was close to church on Sunday morning. I'm not sure what else is close, but the town appears very charming with an adobe look.
The room smelled stuffy--like mildew. It appeared clean, but was overly warm. I was able to turn on the air--I just didn't want it too cold. The water pressure was almost nothing and the temperature kept changing so I had to keep moving the handle when taking a shower. This low water pressure also caused the faucet to bubble water (very noisy) when turned on too much. The bed was comfy and there was a mini fridge and microwave. The only other odd thing was that a friend needed a place to stay for one night and I already knew the extra beds were already requested, but when I asked for extra sheets or blankets, they said they didn't have any--which seems very odd. What happens if there's an accident in the middle of the night?
Comment from Hotel Management
Aug 7, 2015 by Manager, Hotel Management
Hi Daisy, Thank you for your feedback. We apologize for the inconvenience this must have caused you. We are sorry you feel that way. We will see what we can do so we can improve for your satisfaction and convenience.We aim to provide you and all our guests the best quality customer experience you all deserve. We want you and all our guests to enjoy your stay and get your money's worth and even more. We want all our guests to be happy and satisfied. Your satisfaction is very important to us. Again, we apologize. Have a pleasant day.