Ratings based on 7,352 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2016
Professional well mannered and help full staff not to mention a affordable price
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2016
Great and helpful staff, good shuttle service to and from LAX. Nice clean, large room compared to most modern hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2016
Great location. Walking distance to good restaurants (although not visibly promoted). Perfect for LAX.
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great

Posted Feb 4, 2016
Great staff, good cocktails! Nice and easy to get to the airport with the free shuttle service!
2 out of 5
by A verified traveler

Ask for an accounting before you check out

Posted Feb 4, 2016
They overcharge for incidentals and room service. Food prices don't correspond with those shown on he menus.
Comment from Hotel Management
Feb 7, 2016 by TheConcourseManager, Hotel Management
Thank you for staying with us and for the feedback. I would like to re-assure you that we are re-training all our colleagues in order to offer the best services a guest could experience. We are very sorry for any inconveniences and hoping that you would allow us another opportunity to serve your lodging needs.
3 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Overnight Stay

Posted Feb 2, 2016
Pros: Location.
Location: Not relevant
Stayed overnight for convenience to airport. It was fine for short stay. Everything provided bit basic for longer stay.
Comment from Hotel Management
Feb 7, 2016 by TheConcourseManager, Hotel Management
Thank you so much for trusting us to serve your lodging needs. Our hotel is undergoing a massive transformation through the second quarter of 2016 and along with the entire owners and investors, they are reviewing all areas of opportunity to enhance every guest's experience and level of comfort to every visit/stay. We are hoping that you would once again, trust us to serve your lodging needs.
3 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers, FL

I was a little disappointed this time

Posted Jan 29, 2016
Pros: I had a lovely, lovely view of the lighted pillars at LAX - caught some awesome photos of them against the sunrise through my window!
Cons: Provide a little more luxury for the money - an armchair to sit and relax in, and more comfortable pillows on the bed.
Location: It is right across the street from LAX - you can watch the taxiways from your room window.
This is the third time I've stayed at this hotel, and in fact, the only reason I chose it was because I loved it so much previously. The rate I saw on Expedia was much higher than I'd paid in the past - more than twice what it was the first time - but I didn't mind because I'd loved it so much previously. However, my room was far smaller and less comfortable than in the past. There was only one queen sized bed with three very thin pillows (my daughter ended up staying over with me, and it was quite uncomfortable trying to share three pillows), and no armchair, so there was no where to sit except in the desk chair or on the bed. Also, the price of food and beverages ($6 for coffee!) has gone up considerably, as has the price of valet parking (there is no lot - you have to park in a parking garage next door and walk over. Since self-parking is only $10 per day less than valet, it kind of makes sense to let the valet do it.) Don't get me wrong - it's still a nice hotel, and if you need a room very close to LAX, it will certainly serve you well, but whether or not you sleep in luxury seems to be kind of a crap shoot here.
Comment from Hotel Management
Feb 4, 2016 by TheConcourseManager, Hotel Management
Thank you for the gift of feedback. The hotel is undergoing a massive $57 million transformation through the second quarter of 2016. Please accept my sincerest apologies for any inconveniences you had encountered during your stay with us. We are hoping that you would once again, allow us to serve your future lodging needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago

Muy bueno y al lado del aeropuerto

Posted Jan 27, 2016
Pros: Ubicación y servicio
Cons: terminar renovación que esta en proceso
Location: Muy cerca de las principales playas
Hot6el muy bueno, en intersección de dos avenidas muy importantes que permiten el rápido acceso a las principales playas y centros turísticos de la ciudad
Comment from Hotel Management
Feb 1, 2016 by TheConcourseManager, Hotel Management
We are so glad to hear that you had a wonderful experience staying at The Concourse Hotel at Los Angeles Airport. I have shared you feedback with the entire colleagues and they are very thankful that they were able to exceed your expectations. We are hoping that you would once again, trust us to serve your lodging needs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Santiago

Buen Hotel

Posted Jan 26, 2016
Pros: Personal, servicio, infraestructura, renovación en proceso, y por sobre todo la ubicación
Cons: Terminar renovación en proceso
Location: a 10 mnts de la Marina del rey, Manhattan Beach y a unos minutos de Santa Monica
Muy buen hotel, excelente servicio, personal muy preocupado de dar una buena atención, y excelente ubicación, en la intersección de dos avenidas principales que conectan a lo mas importante de L.A., es el mas cercano al aeropuerto.
Comment from Hotel Management
Jan 28, 2016 by TheConcourseManager, Hotel Management
Thank you so much for trusting us to serve your lodging needs. We sincerely appreciate the very thoughtful and great feedback. Our team takes pride with their services and always ensure that every guest encounter will have a positive memorable experience. We are hoping that you would once again, consider us with all of your future lodging needs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2016
This stay was excellent. Quick free shuttle from airport, friendly welcome, quick registration. The bed was super comfy, shower hot, room spacious. Bar/deli downstairs has extended hours and good food choices. I would use this hotel again.
Comment from Hotel Management
Jan 27, 2016 by TheConcourseManager, Hotel Management
Thank you so much for trusting us to serve your lodging needs. We sincerely appreciate the very thoughtful and great feedback. Our team takes pride with their services and always ensure that every guest encounter will have a positive memorable experience. We are hoping that you would once again, consider us with all of your future lodging needs.