A Grande Dame in Need of Attention
Posted Nov 14, 2016
I adore the Queen Mary - the engineering marvel she is, her lines, and her history. So, it is very sad to see her slowly deteriorating for want of care. I gather the City of Long Beach still owns her, but leases out to a private operator. Am not sure, then, who is responsible for her maintenance but it is, clearly, not being done. Apart form the token new xmas lights on the smoke stacks, she needs paint (badly), varnish all over her bright work, polish to her brass, new carpets, and deck repairs. Of the two main elevators, one has been out of service for a month, making access to the ship tedious slow, even off peak. Costly as this may be, the City took on a heritage property in trust and with that comes the promise of due care and attention. As regards staff, middling at best. None stellar. They show no pride in working aboard one of the most unique hotel properties in the world and are currently comporting themselves at "Holiday Inn" level at best. The room was, unfortunately, also disappointing. Tho' elegant history still shone through the mediocrity, the wall paper was scuffed, bathroom in need of many repairs, and details just not attended to.
All in all a sadly melancholy experience that should have been memorable