Lacking on the Important Details
Posted Nov 3, 2016
The hotel is very pretty, and my room and bathroom were lovely.....BUT.....after a 20 minute wait for my suitcase, i went downstairs to retrieve it myself. I have a pet peeve on paying for WIFI and also to use a hotel computer in the unmanned 'business lounge'....$10.00 per 10 minutes.
Room service food was awful starting with the stale bagels, and very unhealthy choices.
I paid for a king size room on an upper floor overlooking the pool, but in reality I was overlooking a very ugly grey roof top......
Finally, my biggest disappointment was the fact that i was not informed by both Expedia and the check in Staff, that the hotel was under construction...and my room was right under the drilling and banging works.