Ratings based on 1,572 Verified Reviews

3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from D.C.

The good and the bad

Posted Jan 19, 2017
The proximity to the hotel was great, but $4.50 for a bottle of water and the outrageous prices for snacks and coffee, not so great.
Comment from Hotel Management
Jan 20, 2017 by Marketing Team, Hotel Management
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from RANCHO CUCAMONGA

very nice hotel

Posted Jan 16, 2017
Pros: PROFESSIONAL, CLEAN AND WORRY-FREE
I'VE BEEN AT SEVERAL STAYS THERE AND THE FRONT DESK REMEMBERED MY FACE AND NAME AT CHECK IN. VERY IMPRESSED WITH YOUR CUSTOMER SERVICE. WOULD RECOMMEND EVERYONE TO STAY THERE.
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Very convenient, close to car rental and LAX

Posted Jan 15, 2017
Great staff, very professional and customer service focused. The hotel is clean and updated.
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jan 15, 2017
Enjoyed myself good hotel great staff every time I come to LA that's where I will stay
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Hotel

Posted Jan 9, 2017
Close by the airport and freeway access. Had a room with breakfast was good enough with drinks, fruits, and pastries. It was worthwhile for us.
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

great for travellers

Posted Jan 9, 2017
just what I expected from a Westin hotel. Staff were very helpful
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to LAX awesome shuttle service

Posted Jan 8, 2017
Amazing courteous friendly shuttle service. Hassle free!!
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and comfortable room, great staff

Posted Jan 8, 2017
Pros: Cleanliness, proximity to airport, WiFi
Cons: Include complimentary breakfast Make parking free for patrons - we had to pay for parking every time we go in and out of the garage
Overall, it was a good experience with the stay. Free WiFi, in-room coffee and tea, renovated room
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
We appreciate your valuable feedback and glad that you chose to stay with us. We are constantly committed to improving our guest’s overall experiences and hope to see you again soon as we look into improving this.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Best Hotel At LAC

Posted Jan 1, 2017
The staff was friendly and professional. The check-in process was smooth. Free Wifi was offered as part of joining their no-cost SPG member. The option to forgo daily room-service was offered as part of their conservation of resources.
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
Thank you for the great review. We are glad that you enjoyed your stay with us and hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from lax

Nice overall hotel for the price.

Posted Dec 30, 2016
Ive stayed here a few time and only one bad experience which I was next to an ajointing room and I could hear the person next door. Other then that it's been great everytime
Comment from Hotel Management
Jan 18, 2017 by Marketing Team, Hotel Management
We appreciate your valuable feedback and glad that you chose to stay with us. We apologize that your experience was inconsistent as we look into improving this. We are constantly committed to improving our guest’s overall experiences and hope to see you again.