Comment from Hotel Management
Jan 13, 2017 by GM, Hotel Management
Thank you for taking a moment to share your review, I’m so disappointed to read your comments, and hope you will accept my apologies regarding the lack of hospitality you experienced. We’re so sorry to know we did not exceed your expectations; our goal is always to provide guests with comfortable accommodations and an outstanding overall experience. Thank you for giving us this opportunity to improve. I truly hope we have the opportunity to welcome you back in the future to deliver the service you deserve.