Ratings based on 421 Verified Reviews

3.6 out of 5
76% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by Lola

Family trip

Posted Dec 2, 2015 on Orbitz
My husband and I stayed for 3 nights. We went to California for our son's wedding. The room was clean and comfortable. The staff people were courteous. The continental breakfast was okay, although I would upgrade it with some protein, like cheese or ham. Also it would be nice to have some small tables and chairs to sit for breakfast.
2 out of 5
by Lilly Belle

Great staff

Posted Jul 7, 2014 on Orbitz
Staff helpful. We asked for two queen beds and they ran out. I overheard another family with the same issue . We had to get 2 rooms instead of one room with two queens which costed us $25o more for two days.
4 out of 5
Recommended
for Business Travelers
by Mid states traveler

Business trip and overnight stay

Posted Jun 27, 2014 on Orbitz
Easy check in and out. Room was clean and functional. Overall this hotel was a very good value and was located in the right spot for the business meeting that I had to attend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

AMAZING

Posted Jan 12, 2014
Pros: Location, staff, cleanness, etc.
Cons: Already working on improving air conditioning.
Location: Glendale Galleria, Americana, Restaurants, Hollywood, etc.
Great INN! Wonderful Inn and staff, especially the manager, Albert. Highly recommended strategic Inn.
Comment from Hotel Management
Jul 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your wonderful experience on expedia. We are delighted that you had a great stay at our property. We also appreciate that you recognized our great staff including the manager. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2014
Comment from Hotel Management
Jul 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for giving us a five star on expedia. We are glad that you had a great stay at our property. We hope to have you back soon in the near future. Thank you,
3 out of 5
Recommended
for Everyone
by A verified traveler

It was close to my daughters home and met my needs

Posted Dec 31, 2013
Someone on the floor above me was pretty heavy footed and shook ths building with running and droppong things.
Comment from Hotel Management
Jul 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on expedia. On your next trip, we will be more than happy to assign you a room on a higher floor. We hope to see you soon in the near future. Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2013
Comment from Hotel Management
Jul 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for giving us a four star on expedia. We hope to have you back soon at our property in the near future. Thank you,
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping center

Posted Dec 14, 2013
good but rooms not comfortable
Comment from Hotel Management
Jun 21, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on expedia. I apologize that we did not meet and exceed your expectations. However, we appreciate your feedback and I hope to back at our property. Thank you,
4 out of 5
by Kurt from Oakland, CA

Friendly Place

Posted Dec 13, 2013 on Hotels
The staff was very nice, the bed comfortable, and the location very convenient.
Comment from Hotel Management
Feb 22, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your wonderful experience on Hotels.com . Your feedback is very important to our company because it enables us to further enhance our product and service to our guests. Thank you,
5 out of 5
by MANNY from LOS ANGELES

close to all the shopping areas...walking distance

Posted Dec 10, 2013 on Hotels
nice place...good room..front desk are accommodating and nie
Comment from Hotel Management
Feb 22, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your wonderful experience on Hotels.com We are delighted that you had a great stay at our property. We hope to have you back soon at our hotel in the near future. Thank you,