Ratings based on 118 Verified Reviews

3.5 out of 5
76% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

AMAZING

Posted Jan 12, 2014
Pros: Location, staff, cleanness, etc.
Cons: Already working on improving air conditioning.
Location: Glendale Galleria, Americana, Restaurants, Hollywood, etc.
Great INN! Wonderful Inn and staff, especially the manager, Albert. Highly recommended strategic Inn.
Comment from Hotel Management
Jul 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your wonderful experience on expedia. We are delighted that you had a great stay at our property. We also appreciate that you recognized our great staff including the manager. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 4, 2014
Comment from Hotel Management
Jul 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for giving us a five star on expedia. We are glad that you had a great stay at our property. We hope to have you back soon in the near future. Thank you,
3 out of 5
Recommended
for Everyone
by A verified traveler

It was close to my daughters home and met my needs

Posted Dec 31, 2013
Someone on the floor above me was pretty heavy footed and shook ths building with running and droppong things.
Comment from Hotel Management
Jul 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on expedia. On your next trip, we will be more than happy to assign you a room on a higher floor. We hope to see you soon in the near future. Thank you,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2013
Comment from Hotel Management
Jul 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for giving us a four star on expedia. We hope to have you back soon at our property in the near future. Thank you,
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping center

Posted Dec 14, 2013
good but rooms not comfortable
Comment from Hotel Management
Jun 21, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on expedia. I apologize that we did not meet and exceed your expectations. However, we appreciate your feedback and I hope to back at our property. Thank you,
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2013
Comment from Hotel Management
May 24, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on expedia. We hope to have you back at our property in the near future. Thank you,
4 out of 5
Recommended
for Everyone
by Pheadra from Los Angeles

Loved the location

Posted Nov 1, 2013
Pros: Location
It was a perfect hotel to stay at for the night with friends and get to go out and enjoy Glendale and their restaurants and bars. It was a clean room and the staff was very helpful.
Comment from Hotel Management
May 17, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on expedia. I'm glad that we were able to meet and exceed your expectations. We hope to have you back at our property in the near future. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler

It was overpriced for accomadat ion

Posted Oct 21, 2013
The notice at this hotel was very loud thin walls
Comment from Hotel Management
Apr 26, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on Expedia. Your feedback is very important to us because it enables us to further enhance our product and service to our guests. Thank you,
4 out of 5
Recommended
for Everyone
by Nick from Denver

A pleasant motel for a weekend in Glendale

Posted Oct 16, 2013
Pros: the thing I like most of the motel is a hassle free check in and checkout And courteous staff
Cons: Please add a pinball machine in the lobby
Location: The main attraction for me was being so close to the mall
Upon my and early arrival around noon I found the hotel staff to be quite helpful In seeing as my room was available for an early check in which it was. The room was clean with a few overlooking the swimming pool During the coast of my visit I did not have the chance to use. One thing I found kind of perplexing Was how many vending machines were scattered about the complex this is neither a positive or a negative just an observation. To sum up my stay I would most definitely it's in the area again not hesitate to reserve a room.
Comment from Hotel Management
Apr 19, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on Expedia. We highly value your feedback and appreciate your business. We hope to have you back at our property in the near future. Thank you,
3 out of 5
Recommended
for Everyone
by Cecilia from Charlotte, NC

Affordable + Good Location for vacation

Posted Oct 6, 2013
Cons: Internet connection can be upgraded for those guests who are in a work related trip. Give us the option to upgrade speed for an extra charge.
The hotel is well situated in Glendale. Room price is fair and staff was very kind. But is not a good option if you need work since Internet connection is terrible. I had to work and needed internet, I called ISP tech support to see if they can improve the speed (which was below .40 bps), they were no able to improve. I guess the hotel has not focused in guests that need to work while traveling. Other than that. Is not expensive and staff is very - very nice if you are on vacation. Not a good choice if you are on a work related trip and depend of the internet.
Comment from Hotel Management
Apr 12, 2014 by Albert, Hotel Management
Dear Guest, Thank you for sharing your experience on Expedia.com. I apologize that we failed to meet and exceed your expectations regarding our internet. However, your feedback is crucial to our business because it enables us to further enhance our product and service to our guests. Thank you,